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<head>
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<title>The Fetchmail FAQ</title>
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<meta name="description"
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content="Frequently asked questions about fetchmail."/>
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<meta name="keywords" content="fetchmail, POP, POP2, POP3, IMAP, remote mail"/>
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<table width="100%" cellpadding="0" summary="Canned page footer">
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<tr>
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<td width="30%">Back to <a href="index.html">Fetchmail Home
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Page</a></td>
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<td width="30%" align="right">$Date$</td>
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</tr>
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</table>
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<hr/>
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<h1 id="FAQ">Frequently Asked Questions About Fetchmail</h1>
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<p><strong>Support? Bug reports?</strong> Please read <a
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href="#G3">G3</a> for what information is required to get your problem
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solved as quickly as possible.</p>
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<p>Note that this FAQ is occasionally updated from the Git repository
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and speaks in the past tense ("since") about a fetchmail release that is
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not yet available. Please try a release candidate for that version in
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case you need the new option.</p>
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<p>If you have a question or answer you think ought to be added to
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this FAQ list, file it to one of the trackers at <a
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    href="http://developer.berlios.de/projects/fetchmail/">our BerliOS
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    project site</a> or post to one of the fetchmail mailing lists (see
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below).</p>
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<h1 id="Contents">Contents</h1>
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<a href="#Contentdetail">Detailed Contents</a><br/>
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<a href="#C_G">G. General problems</a><br/>
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<a href="#C_B">B. Build-time problems</a><br/>
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<a href="#C_F">F. Fetchmail configuration file grammar questions</a><br/>
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<a href="#C_C">C. Configuration questions</a><br/>
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<a href="#C_T">T. How to make fetchmail play nice with various MTAs</a><br/>
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<a href="#C_S">S. How to make fetchmail work with various servers</a><br/>
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<a href="#C_I">I. How to fetchmail work with specific ISPs</a><br/>
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<a href="#C_K">K. How to set up well-known security and authentication</a><br/>
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<a href="#C_R">R. Runtime fatal errors</a><br/>
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<a href="#C_H">H. Hangs and lockups</a><br/>
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<a href="#C_D">D. Disappearing mail</a><br/>
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<a href="#C_M">M. Multidrop-mode problems</a><br/>
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<a href="#C_X">X. Mangled mail</a><br/>
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<a href="#C_O">O. Other problems</a><br/>
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<h1 id="Contentdetail">Detailed Contents</h1>
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<h2 id="C_G">General problems</h2>
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<a href="#G1">G1. What is fetchmail and why should I bother?</a><br/>
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<a href="#G2">G2. Where do I find the latest FAQ and fetchmail sources?</a><br/>
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<a href="#G3">G3. Something doesn't work/I think I've found a bug. Will you fix it?</a><br/>
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<a href="#G4">G4. I have this idea for a neat feature. Will you add it?</a><br/>
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<a href="#G5">G5. I want to make fetchmail remove kept mail after some days.</a><br/>
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<a href="#G6">G6. Is there a mailing list for exchanging tips?</a><br/>
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<a href="#G7">G7. So, what's this I hear about a fetchmail paper?</a><br/>
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<a href="#G8">G8. What is the best server to use with fetchmail?</a><br/>
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<a href="#G9">G9. What is the best mail program to use with fetchmail?</a><br/>
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<a href="#G10">G10. How can I avoid sending my password en clair?</a><br/>
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<a href="#G11">G11. Is any special configuration needed to use a dynamic IP address?</a><br/>
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<a href="#G12">G12. Is any special configuration needed to use firewalls?</a><br/>
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<a href="#G13">G13. Is any special configuration needed to <em>send</em> mail?</a><br/>
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<a href="#G14">G14. Is fetchmail Y2K-compliant?</a><br/>
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<a href="#G15">G15. Is there a way in fetchmail to support disconnected IMAP mode?</a><br/>
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<a href="#G16">G16. How will fetchmail perform under heavy loads?</a><br/>
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<h2 id="C_B">Build-time problems</h2>
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<a href="#B1"><strike>B1. Make coughs and dies when building on FreeBSD.</strike></a><br/>
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<a href="#B2">B2. Lex bombs out while building the fetchmail lexer.</a><br/>
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<a href="#B3">B3. I get link failures when I try to build fetchmail.</a><br/>
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<a href="#B4">B4. I get build failures in the intl directory.</a><br/>
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<h2 id="C_F">Fetchmail configuration file grammar questions</h2>
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<a href="#F1">F1. Why does my old .fetchmailrc no longer work?</a><br/>
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<a href="#F2">F2. The .fetchmailrc parser won't accept my all-numeric user name.</a><br/>
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<a href="#F3">F3. The .fetchmailrc parser won't accept my host or username beginning with 'no'.</a><br/>
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<a href="#F4">F4. I'm getting a 'parse error' message I don't understand.</a><br/>
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<h2 id="C_C">Configuration questions</h2>
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<a href="#C1">C1. Why do I need a .fetchmailrc when running as root
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on my own machine?</a><br/>
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<a href="#C2">C2. How can I arrange for a fetchmail daemon to get
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killed when I log out?</a><br/>
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<a href="#C3">C3. How do I know what interface and address to use
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with --interface?</a><br/>
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<a href="#C4">C4. How can I set up support for sendmail's anti-spam
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features?</a><br/>
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<a href="#C5">C5. How can I poll some of my mailboxes more/less
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often than others?</a><br/>
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<a href="#C6">C6. Fetchmail works OK started up manually, but not
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from an init script.</a><br/>
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<a href="#C7">C7. How can I forward mail to another
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host?</a><br/>
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<a href="#C8">C8. Why is "NOMAIL" an error?/I frequently get messages
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from cron!</a><br/>
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<h2 id="C_T">How to make fetchmail play nice with various MTAs</h2>
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<a href="#T1">T1. How can I use fetchmail with sendmail?</a><br/>
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<a href="#T2">T2. How can I use fetchmail with qmail?</a><br/>
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<a href="#T3">T3. How can I use fetchmail with exim?</a><br/>
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<a href="#T4">T4. How can I use fetchmail with smail?</a><br/>
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<a href="#T5">T5. How can I use fetchmail with SCO's MMDF?</a><br/>
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<a href="#T6">T6. How can I use fetchmail with Lotus Notes?</a><br/>
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<a href="#T7">T7. How can I use fetchmail with Courier IMAP?</a><br/>
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<a href="#T8">T8. How can I use fetchmail with vbmailshield?</a><br/>
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<h2 id="C_S">How to make fetchmail work with various servers</h2>
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<a href="#S1"><strike>S1. How can I use fetchmail with qpopper?</strike></a><br/>
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<a href="#S2">S2. How can I use fetchmail with Microsoft Exchange?</a><br/>
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<a href="#S3">S3. How can I use fetchmail with HP OpenMail?</a><br/>
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<a href="#S4">S4. How can I use fetchmail with Novell GroupWise?</a><br/>
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<a href="#S5">S5. How can I use fetchmail with InterChange?</a><br/>
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<a href="#S6">S6. How can I use fetchmail with MailMax?</a><br/>
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<a href="#S7">S7. How can I use fetchmail with FTGate?</a><br/>
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<h2 id="C_I">How to fetchmail work with specific ISPs</h2>
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<a href="#I1">I1. How can I use fetchmail with Compuserve RPA?</a><br/>
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<a href="#I2">I2. How can I use fetchmail with Demon Internet's SDPS?</a><br/>
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<a href="#I3">I3. How can I use fetchmail with usa.net's servers?</a><br/>
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<a href="#I4">I4. How can I use fetchmail with geocities POP3 servers?</a><br/>
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<a href="#I5">I5. How can I use fetchmail with Hotmail or Lycos Webmail?</a><br/>
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<a href="#I6">I6. How can I use fetchmail with MSN?</a><br/>
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<a href="#I7">I7. How can I use fetchmail with SpryNet?</a><br/>
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<a href="#I8">I8. How can I use fetchmail with comcast.net or other
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    Maillennium servers?</a><br/>
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<a href="#I9">I9. How can I use fetchmail with GMail/Google Mail?</a><br/>
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<h2 id="C_K">How to set up well-known security and authentication
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methods</h2>
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<a href="#K1">K1. How can I use fetchmail with SOCKS?</a><br/>
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<a href="#K2">K2. How can I use fetchmail with IPv6 and IPsec?</a><br/>
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<a href="#K3">K3. How can I get fetchmail to work with ssh?</a><br/>
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<a href="#K4">K4. What do I have to do to use the IMAP-GSS protocol?</a><br/>
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<a href="#K5">K5. How can I use fetchmail with SSL?</a><br/>
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<a href="#K6">K6. How can I tell fetchmail not to try TLS if the server
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    advertises it? Why does fetchmail use SSL even though not configured?</a><br/>
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<h2 id="C_R">Runtime fatal errors</h2>
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<a href="#R1">R1. Fetchmail isn't working, and -v shows 'SMTP
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connect failed' messages.</a><br/>
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<a href="#R2">R2. When I try to configure an MDA, fetchmail doesn't
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work.</a><br/>
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<a href="#R3">R3. Fetchmail dumps core when given an invalid rc
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file.</a><br/>
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<a href="#R4"><strike>R4. Fetchmail dumps core in -V mode, but operates
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    normally otherwise.</strike></a><br/>
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<a href="#R5">R5. Running fetchmail in daemon mode doesn't
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work.</a><br/>
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<a href="#R6">R6. Fetchmail randomly dies with socket errors.</a><br/>
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<a href="#R7">R7. Fetchmail running as root stopped working after
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an OS upgrade</a><br/>
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<a href="#R8">R8. Fetchmail is timing out after fetching certain
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messages but before deleting them</a><br/>
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<a href="#R9">R9. Fetchmail is timing out during message fetches</a><br/>
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<a href="#R10"><strike>R10. Fetchmail is dying with SIGPIPE.</strike></a><br/>
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<a href="#R11">R11. My server is hanging or emitting errors on CAPA.</a><br/>
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<a href="#R12">R12. Fetchmail isn't working and reports getaddrinfo
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    errors.</a><br />
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<a href="#R13">R13. What does "Interrupted system call" mean?</a><br />
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<a href="#R14">R14. Since upgrading fetchmail/OpenSSL, I can no longer connect!</a><br />
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<a href="#R15">R15. Help, I'm getting Authorization failure!</a><br />
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<h2 id="C_H">Hangs and lockups</h2>
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<a href="#H1">H1. Fetchmail hangs when used with pppd.</a><br/>
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<a href="#H2">H2. Fetchmail hangs during the MAIL FROM
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exchange.</a><br/>
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<a href="#H3">H3. Fetchmail hangs while fetching mail.</a><br/>
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<h2 id="C_D">Disappearing mail</h2>
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<a href="#D1">D1. I think I've set up fetchmail correctly, but I'm
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not getting any mail.</a><br/>
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<a href="#D2">D2. All my mail seems to disappear after a dropped
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connection.</a><br/>
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<a href="#D3">D3. Mail that was being fetched when I interrupted my
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fetchmail seems to have been vanished.</a><br/>
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<h2 id="C_M">Multidrop-mode problems</h2>
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<a href="#M1">M1. I've declared local names, but all my multidrop
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mail is going to root anyway.</a><br/>
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<a href="#M2">M2. I can't seem to get fetchmail to route to a local
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domain properly.</a><br/>
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<a href="#M3">M3. I tried to run a mailing list using multidrop,
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and I have a mail loop!</a><br/>
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<a href="#M4"><strike>M4. My multidrop fetchmail seems to be having DNS
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    problems.</strike></a><br/>
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<a href="#M5">M5. I'm seeing long DNS delays before each message is
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processed.</a><br/>
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<a href="#M6">M6. How do I get multidrop mode to work with
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majordomo?</a><br/>
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<a href="#M7">M7. Multidrop mode isn't parsing envelope addresses
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from my Received headers as it should.</a><br/>
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<a href="#M8">M8. Users are getting multiple copies of
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messages.</a><br/>
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<h2 id="C_X">Mangled mail</h2>
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<a href="#X1">X1. Spurious blank lines are appearing in the headers
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of fetched mail.</a><br/>
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<a href="#X2">X2. My mail client can't see a Subject
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line.</a><br/>
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<a href="#X3">X3. Messages containing "From" at start of line are
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being split.</a><br/>
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<a href="#X4">X4. My mail is being mangled in a new and different
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way.</a><br/>
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<a href="#X5"><strike>X5. Using POP3, retrievals seems to be fetching too
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much!</strike></a><br/>
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<a href="#X6">X6. My mail attachments are being dropped or
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mangled.</a><br/>
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<a href="#X7">X7. Some mail attachments are hanging
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fetchmail.</a><br/>
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<a href="#X8">X8. A spurious ) is being appended to my
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messages.</a><br/>
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<a href="#X9">X9. Missing "Content-Transfer-Encoding" header
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with Domino IMAP</a><br/>
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<a href="#X10">X10. Fetchmail delivers partial messages</a><br/>
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<h2 id="C_O">Other problems</h2>
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<a href="#O1">O1. The --logfile option doesn't work if the logfile
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doesn't exist.</a><br/>
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<a href="#O2">O2. Every time I get a POP or IMAP message the header
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is dumped to all my terminal sessions.</a><br/>
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<a href="#O3">O3. Does fetchmail reread its rc file every poll
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cycle?</a><br/>
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<a href="#O4">O4. Why do deleted messages show up again when I take
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a line hit while downloading?</a><br/>
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<a href="#O5">O5. Why is fetched mail being logged with my name,
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not the real From address?</a><br/>
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<a href="#O6">O6. I'm seeing long sendmail delays or hangs near the
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start of each poll cycle.</a><br/>
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<a href="#O7">O7. Why doesn't fetchmail deliver mail in date-sorted
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order?</a><br/>
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<a href="#O8">O8. I'm using pppd. Why isn't my monitor option
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working?</a><br/>
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<a href="#O9">O9. Why does fetchmail keep retrieving the same
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messages over and over?</a><br/>
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<a href="#O10"><strike>O10. Why is the received date on all my messages the
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    same?</strike></a><br/>
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<a href="#O11">O11. I keep getting messages that say "Repoll
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immediately" in my logs.</a><br/>
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<a href="#O12">O12. Fetchmail no longer expunges mail on a 451 SMTP response.</a><br/>
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<a href="#O13">O13. I want timestamp information in my fetchmail logs.</a><br/>
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<a href="#O14">O14. Fetchmail no longer deletes oversized mails with
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    --flush.</a><br/>
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<a href="#O15">O15. Fetchmail always retains the first message in the
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    mailbox.</a><br/>
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<a href="#O16">O16. Why is the Fetchmail FAQ only available in
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	ISO-216 A4 format? How do I get the FAQ in Letter
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	format?</a><br/>
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<a href="#O17">O17. Linux logs "TCP(fetchmail:...): Application bug, race
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    in MSG_PEEK."</a><br/>
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<hr/>
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<h1 id="G">General problems</h1>
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<h2><a id="G1" name="G1">G1. What is fetchmail and why should I
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bother?</a></h2>
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<p>Fetchmail is a one-stop solution to the remote mail retrieval
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problem for Unix machines, quite useful to anyone with an
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intermittent or dynamic-IP connection to a remote mailserver, SLIP or
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PPP dialup, or leased line when SMTP isn't desired. Fetchmail can
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collect mail using any variant of POP or IMAP and forwards to a the
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local SMTP (via TCP socket) or LMTP (via TCP or Unix socket) listener or
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into an MDA program, enabling all the normal
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forwarding/filtering/aliasing mechanisms that would apply to local mail
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or mail arriving via a full-time TCP/IP connection.</p>
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<p>Fetchmail is not a toy or a coder's learning exercise, but an
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industrial-strength tool capable of transparently handling every
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retrieval demand from those of a simple single-user ISP connection
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up to mail retrieval and rerouting for an entire client domain.
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Fetchmail is easy to configure, unobtrusive in operation, powerful,
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feature-rich, and well documented.</p>
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<p>Fetchmail is <a href="http://www.opensource.org/">Open Source</a>
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Software. The openness of the sources enables you to review and
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customize the code, and contribute your changes.</p>
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<p>A former fetchmail maintainer once claimed that Open Source software
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were the strongest quality assurance, but the current maintainers do not
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believe that open source alone is a criterion for quality &ndash; <a
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    href="fetchmail-SA-2005-01.txt">the remotely exploitable POP3
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    vulnerability (CVE-2005-2335)</a> lingered undiscovered in
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fetchmail's code for years, which is a hint that open source code does
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not audit itself.</p>
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<p>Fetchmail is licensed under the <a
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href="http://www.gnu.org/licenses/old-licenses/gpl-2.0.html">GNU General Public
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License v2</a>. Details, including an exception that allows linking
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against OpenSSL, are in the COPYING file in the fetchmail
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distribution.</p>
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<p>If you found this FAQ in the distribution, see the README for
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fetchmail's full feature list.</p>
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<h2><a id="G2" name="G2">G2. Where do I find the latest FAQ and
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fetchmail sources?</a></h2>
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<p>The latest HTML FAQ is available alongside the latest fetchmail
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sources at the fetchmail home page: <a
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href="http://www.fetchmail.info/">http://www.fetchmail.info/</a>.
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You can also usually find both in the <a
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href="http://www.ibiblio.org/pub/Linux/system/mail/pop/!INDEX.short.html">
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POP mail tools directory on iBiblio</a>.</p>
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<p>A text dump of this FAQ is included in the fetchmail
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distribution. Because it freezes at distribution release time, it
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may not be completely current.</p>
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<h2><a id="G3" name="G3">G3. Something does not work/I think I've found a bug. Will you fix it?</a></h2>
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<p>The first thing you should to is to upgrade to the newest version of
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fetchmail, and then see if the problem reproduces. So you'll probably
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save us both time if you upgrade and test with <a href="#G2">the latest
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    version</a> <em>before</em> sending in a bug report.</p>
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<p>Bugs will be fixed, provided you include enough diagnostic information
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for me to go on. Send bugs to <a
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href="mailto:fetchmail-users@lists.berlios.de">fetchmail-users</a>.
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When sending bugs or asking for help, please <strong>do not make up
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    information except your password</strong> and please
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<strong>report</strong> the following:</p>
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<ol>
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<li>Your operating system.</li>
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<li>Your compiler version, if you built from source; otherwise, the
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name and origin of the RPM or other binary package you
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installed.</li>
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<li>The name and version of the SMTP listener or MDA you are
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forwarding to.</li>
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<li>Any command-line options you used.</li>
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<li>The output of <kbd>env LC_ALL=C fetchmail -V</kbd> called with
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whatever other command-line options you used.</li>
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<li><strong>The output of <kbd>env LC_ALL=C fetchmail --nodetach -vvv
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--nosyslog</kbd> with whatever other command-line options you use
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routinely.</strong>
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 <p>It is very important that the transcript include your
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POP/IMAP server's greeting line, so I can identify it in case of server
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problems. This transcript will not reveal your passwords, which are
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specially masked out precisely so transcripts can be passed around.</p>
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</li>
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</ol>
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<p>If you have FTP access to your remote mail account, and you have
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any suspicion that the bug was triggered by a particular message,
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please include a copy of the message that triggered the bug.</p>
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<p>If your bug is something that used to work but stopped working
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when you upgraded, then you can help pin the bug down by trying <a
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href="http://download.berlios.de/fetchmail/">intermediate versions
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of fetchmail</a> until you identify the revision that broke your
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feature. The smart way to do this is by binary search on the
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version sequence. First, try the version halfway between your last
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good one and the current one. If it works, the failure was
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introduced in the upper half of the sequence; if it doesn't, the
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failure was introduced in the lower half. Now bisect that half in
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the same way. In a very few tries, you should be able to identify
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the exact adjacent pair of versions between which your bug was
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introduced. <strong>Please</strong> include session transcripts (as
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described in the last bullet point above) of <strong>both
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the working and failing versions.</strong> Often, the source of the problem
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can instantly identified by looking at the differences in protocol
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transactions.</p>
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<p>It may helpful if you include your .fetchmailrc file, but not
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necessary unless your symptom seems to involve an error in
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configuration parsing. If you do send in your .fetchmailrc, mask
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the passwords first! Otherwise, fetchmail -V &ndash; as directed above
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&ndash; will usually suffice.</p>
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<p>If fetchmail seems to run and fetch mail, but the headers look
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mangled (that is, headers are missing or blank lines are inserted
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in the headers) then read the FAQ items in section <a
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href="#X1">X</a> before submitting a bug report. Pay special
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attention to the item on <a href="#generic_mangling">diagnosing
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mail mangling</a>. There are lots of ways for other programs in the
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mail chain to screw up that look like fetchmail's fault, but you
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may be able to fix these by tweaking your configuration.</p>
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<p>If the bug involves a core dump or hang, a gdb stack trace is
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good to have. (Bear in mind that you can attach gdb to a running
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but hung process by giving the process ID as a second argument.)
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You will need to reconfigure with:</p>
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<pre>
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CFLAGS=-g LDFLAGS=" " ./configure
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</pre>
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<p>Then rebuild in order to generate a version that can be
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traced with a debugger such as gdb, dbx or idb.</p>
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<p>Best of all is a mail file which, when fetched, will reproduce
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the bug under the latest (current) version.</p>
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<p>Any bug I can reproduce will usually get fixed quite quickly.
438
Bugs I can't reproduce are a crapshoot. If the solution isn't obvious
439
when I first look, it may evade me for a long time (or to put it another
440
way, fetchmail is well enough tested that the easy bugs have long since
441
been found). So if you want your bug fixed rapidly, it is not just
442
sufficient but <em>necessary</em> that you give me a way to
443
easily reproduce it.</p>
444
445
<h2><a id="G4" name="G4">G4. I have this idea for a neat feature.
446
Will you add it?</a></h2>
447
448
<p>If it's reasonable for fetchmail and cannot be solved with reasonable
449
effort outside of fetchmail, perhaps.</p>
450
451
<p>You can do spam filtering better with procmail or maildrop on
452
the server side and (if you're the server sysadmin) sendmail.cf
453
domain exclusions. If you really want fetchmail to do it from the
454
client side, use a <code>preconnect</code> command to call
455
<a href='http://mailfilter.sourceforge.net/'>mailfilter</a>.</p>
456
457
<p>You can do other policy things better with the
458
<code>mda</code> option and script wrappers around fetchmail. If
459
it's a prime-time-vs.-non-prime-time issue, ask yourself whether a
460
wrapper script called from crontab would do the job.</p>
461
462
<p>fetchmail's first job is transport though, and it should do this
463
well. If a feature would cause fetchmail to deteriorate in other
464
respects, the feature will probably not be added.</p>
465
466
<p>For reasons fetchmail doesn't have other commonly-requested
467
features (such as password encryption, or multiple concurrent polls
468
from the same instance of fetchmail) see <a
469
href="esrs-design-notes.html">ESR's design
470
notes</a>. Note that this document is partially obsoleted by the
471
<a href="design-notes.html">updated design notes.</a></p>
472
473
<h2><a id="G5" name="G5">G5. I want to make fetchmail remove kept mail after
474
some days.</a></h2>
475
476
<p>The second-most-requested feature for fetchmail, after
477
content-based filtering, is the ability to have it remove messages
478
from a maildrop after N days, typically to be used with the
479
<code>keep</code> option. Several messaging programs with graphical
480
user interface support this feature.</p>
481
482
<p>This feature is not yet implemented. It may be at a future date,
483
spare time of developers permitting.</p>
484
485
<p>For the time being, the contrib/ directory contains some <em>unsupported</em>
486
  tools that may help, namely mold-remover.py and delete-later.</p>
487
488
<h2><a id="G6" name="G6">G6. Is there a mailing list for exchanging
489
tips?</a></h2>
490
491
<p>There is a fetchmail-users list
492
&lt;fetchmail-users@lists.berlios.de&gt;
493
for bug reports and people who want to discuss configuration issues of
494
fetchmail. Please see <a href="#G3">G3 above for information you need to
495
report.</a> It's a Mailman list, see <a
496
    href="http://lists.berlios.de/mailman/listinfo/fetchmail-users">http://lists.berlios.de/mailman/listinfo/fetchmail-users</a>
497
for info and subscription.</p>
498
<p>There is a fetchmail-devel list
499
&lt;fetchmail-devel@lists.berlios.de&gt; for people who want to discuss
500
fixes and improvements in fetchmail and help co-develop it. It's a
501
Mailman list, which you can sign up for at <a
502
href="http://lists.berlios.de/mailman/listinfo/fetchmail-devel">http://lists.berlios.de/mailman/listinfo/fetchmail-devel</a>.</p>
503
<p>There is also an announcements-only list,
504
&lt;fetchmail-announce@lists.berlios.de&gt;, which you can sign up for at <a
505
href="http://lists.berlios.de/mailman/listinfo/fetchmail-announce">http://lists.berlios.de/mailman/listinfo/fetchmail-announce</a>.</p>
506
507
<h2><a id="G7" name="G7">G7. So, what's this I hear about a
508
fetchmail paper?</a></h2>
509
510
<p>Eric S. Raymond also considered fetchmail development a sociological
511
experiment, an extended test to see if my theory about the critical
512
features of the Linux development model is correct.</p>
513
514
<p>He considers the experiment a success. He wrote a paper about it titled <a
515
href="http://www.catb.org/~esr/writings/cathedral.html">The
516
Cathedral and the Bazaar</a> which was first presented at Linux
517
Kongress '97 in Bavaria and very well received there. It was also
518
given at Atlanta Linux Expo, Linux Pro '97 in Warsaw, and the first
519
Perl Conference, at UniForum '98, and was the basis of an invited
520
presentation at Usenix '98. The folks at Netscape told ESR it helped
521
them decide to <a
522
href="http://wp.netscape.com/newsref/pr/newsrelease558.html">give
523
away the source for Netscape Communicator</a>.</p>
524
525
<p>If you're reading a non-HTML dump of this FAQ, you can find the
526
paper on the Web with a search for that title.</p>
527
528
<h2><a id="G8" name="G8">G8. What is the best server to use with
529
fetchmail?</a></h2>
530
531
<p>Fetchmail will work with any POP, IMAP, ETRN, or ODMR server
532
that conforms to the relevant standards/RFCs (and even some outright
533
broken ones like <a href="#S2">Microsoft Exchange</a> and <a
534
    href="#S6">Novell GroupWise</a>). This doesn't mean it works equally
535
well with all, however. POP2 servers, and POP3 servers without UIDL,
536
limit fetchmail's capabilities in various ways described on the manual
537
page.</p>
538
539
<p>Most modern Unixes (and effectively all Linux/*BSD systems) come
540
with POP3 support preconfigured (but beware of the horribly broken
541
POP3 server mentioned in <a href="#D2">D2</a>). An increasing
542
minority also feature IMAP (you can detect IMAP support by using the
543
'Probe for supported protocols' function in the fetchmailconf
544
utility - unfortunately it does not detect SSL-wrapped variants).</p>
545
546
<p>If you have the option, we recommend using or installing an
547
IMAP4rev1 or UIDL-capable POP3 server.</p>
548
549
<p>A decent POP3/IMAP server that has recently become popular is <a
550
    href="http://dovecot.org/">Dovecot</a>.</p>
551
552
<p>Avoid <a href="http://home.pages.de/~mandree/qmail-bugs.html">qmail,
553
    it's broken and unmaintained.</a></p>
554
555
<h2><a id="G9" name="G9">G9. What is the best mail program to use
556
with fetchmail?</a></h2>
557
558
<p>Fetchmail will work with all popular <a href="#T1">mail
559
transport programs</a>. It also doesn't care which user agent you
560
use, and user agents are as a rule almost equally indifferent to
561
how mail is delivered into your system mailbox. So any of the
562
popular Unix mail agents &ndash; <a
563
href="http://www.instinct.org/elm/">elm</a>, <a
564
href="http://www.washington.edu/pine/">pine</a>, <a
565
href="http://www.cs.indiana.edu/docproject/mail/mh.html">mh</a>, or
566
<a href="http://www.mutt.org">mutt</a> &ndash; will work fine with
567
fetchmail.</p>
568
569
<p>All this having been said, I can't resist putting in a discreet
570
plug for <a href="http://www.mutt.org">mutt</a>.  Mutt's interface
571
is only a little different from that of its now-moribund ancestor
572
elm, but its flexibility and excellent handling of MIME and PGP put it
573
in a class by itself. You won't need its built-in POP3 support, though.
574
</p>
575
576
<h2><a id="G10" name="G10">G10. How can I avoid sending my password
577
en clair?</a></h2>
578
579
<p>Depending on what your mail server you are talking to, this
580
ranges from trivial to impossible. It may even be next to
581
useless.</p>
582
583
<p>In general there is little point in trying to secure your fetchmail
584
transaction unless you trust the security of the server host you are
585
retrieving mail from. Your vulnerability is more likely to be an
586
insecure local network on the server end (e.g. to somebody with a
587
TCP/IP packet sniffer intercepting Ethernet traffic between the modem
588
concentrator or DSL POP you dial in to and the mailserver host).</p>
589
590
<p>Having realized this, you need to ask whether password
591
encryption alone will really address your security exposure. If you
592
think you might be snooped between server and client, it's better
593
to use end-to-end encryption such as GnuPG (see below) on your whole
594
mail stream so none of it can be read. One of the advantages of
595
fetchmail over conventional SMTP-push delivery is that you may be able
596
to arrange encryption by using ssh(1); see <a href="#K3">K3</a>.</p>
597
598
<p>Note that ssh is not a complete privacy solution either, as your
599
mail could have been snooped in transit to your POP server from
600
wherever it originated. For best security, agree with your
601
correspondents to use a tool such as <a
602
    href="http://www.gnupg.org/">GnuPG</a> (Gnu Privacy Guard) or PGP
603
(Pretty Good Privacy).</p>
604
605
<p>If ssh/sshd isn't available, or you find it too complicated for
606
you to set up, password encryption will at least keep a malicious
607
cracker from deleting your mail, and require him to either tap your
608
connection continuously or crack root on the server in order to
609
read it.</p>
610
611
<p>You can deduce what encryptions your mail server has available
612
by looking at the server greeting line (and, for IMAP, the response
613
to a CAPABILITY query). Do a <code>fetchmail -v</code> to see
614
these, or telnet direct to the server port (110 for POP3, 143 for
615
IMAP).</p>
616
617
<p>If your mailserver is using IMAP 2000, it'll have CRAM-MD5
618
support built in. Fetchmail autodetects this; you can skip the rest
619
of this section.</p>
620
621
<p>The POP3 facility you are most likely to have available is APOP.
622
This is a POP3 feature supported by many servers (fetchmailconf's
623
autoprobe facility will detect it and tell you if you have it). If
624
you see something in the greeting line that looks like an
625
angle-bracket-enclosed Internet address with a numeric left-hand
626
part, that's an APOP challenge (it will vary each time you log in).
627
For some hosts, you need to register a secret on the host (using
628
<code>popauth(8)</code> or some program like that). Specify the
629
secret as your password in your .fetchmailrc; it will be used to
630
encrypt the current challenge, and the encrypted form will be sent
631
back the the server for verification. Note that APOP is no longer
632
considered secure since March 2007.</p>
633
634
<p>Alternatively, you may have Kerberos available. This may require
635
you to set up some magic files in your home directory on your
636
client machine, but means you can omit specifying any password at
637
all.</p>
638
639
<p>Fetchmail supports two different Kerberos schemes. One is a POP3
640
variant called KPOP; consult the documentation of your mail server
641
to see if you have it (one clue is the string "krb-IV" in the
642
greeting line on port 110). The other is an IMAP and POP3 facility
643
described by RFC1731 and RFC1734. You can tell if this one is
644
present by looking for AUTH=KERBEROS_V4 in the CAPABILITY
645
response.</p>
646
647
<p>If you are fetching mail from a CompuServe POP3 account, you can
648
use their RPA authentication. See <a href="#I1">I1</a> for details.
649
If you are fetching mail from
650
Microsoft Exchange using IMAP, you will be able to use NTLM.</p>
651
652
<p>Your POP3 server may have the RFC1938 OTP capability to use
653
one-time passwords (if it doesn't, you can get OTP patches for the
654
2.2 version of the Qualcomm popper from <a href="#cmetz">Craig
655
Metz</a>). To check this, look for the string "otp-" in the
656
greeting line. If you see it, and your fetchmail was built with
657
OPIE support compiled in (see the distribution INSTALL file),
658
fetchmail will detect it also. When using OTP, you will specify a
659
password but it will not be sent en clair.</p>
660
661
<p>You can get both POP3 and IMAP OTP patches from <a id="cmetz"
662
name="cmetz">Craig Metz</a> at <a
663
href="http://www.inner.net/opie">http://www.inner.net/opie</a>.</p>
664
665
<p>These patches use a SASL authentication method named "X-OTP"
666
because there is not currently a standard way to do this; fetchmail
667
also uses this method, so the two will interoperate happily. They
668
better, because this is how Craig gets his mail ;-)</p>
669
670
<p>Finally, you can use <a href="#K5">SSL</a> for complete
671
end-to-end encryption if you have an SSL-enabled mailserver.</p>
672
673
<h2><a id="G11" name="G11">G11. Is any special configuration needed
674
to use a dynamic IP address?</a></h2>
675
676
<p>Yes. In order to avoid giving indigestion to certain picky MTAs
677
(notably <a href="#T3">exim</a>), fetchmail always makes the RCPT&nbsp;TO
678
address it feeds the MTA a fully qualified one with a hostname
679
part. Normally it does this by appending @ and "localhost", but
680
when you are using Kerberos or ETRN mode it will append @ and your
681
machine's fully-qualified domain name (FQDN).</p>
682
683
<p>Appending the FQDN can create problems when fetchmail is running
684
in daemon mode and outlasts the dynamic IP address assignment your
685
client machine had when it started up.</p>
686
687
<p>Since the new IP address (looked up at RCPT&nbsp;TO interpretation
688
time) doesn't match the original, the most benign possible result
689
is that your MTA thinks it's seeing a relaying attempt and refuses.
690
More frequently, fetchmail will try to connect to a nonexistent
691
host address and time out. Worst case, you could up forwarding your
692
mail to the wrong machine!</p>
693
694
<p>Use the <code>smtpaddress</code> option to force the appended
695
hostname to one with a (fixed) IP address of 127.0.0.1 in your
696
<code>/etc/hosts</code>. (The name 'localhost' will usually work;
697
or you can use the IP address itself.)</p>
698
699
<p>Only one fetchmail option interacts directly with your IP
700
address, '<code>interface</code>'. This option can be used to set
701
the gateway device and restrict the IP address range fetchmail will
702
use. Such a restriction is sometimes useful for security reasons,
703
especially on multihomed sites. See <a href="#C3">C3</a>.</p>
704
705
<p>I recommend against trying to set up the <code>interface</code>
706
option when initially developing your poll configuration &ndash; it's
707
never necessary to do this just to get a link working. Get the link
708
working first, observe the actual address range you see on
709
connections, and add an <code>interface</code> option (if you need
710
one) later.</p>
711
712
<p>You can't use ETRN if you have a dynamic IP address (your ISP
713
changes your IP address occasionally, possibly with every connect).
714
You need to have your own registered domain and a definite IP
715
address registered for that domain. The server needs to be
716
configured to accept mail for your domain but then queue it to
717
forward to your machine. ETRN just tells to server to flush its
718
queue for your domain. Fetchmail doesn't actually get the mail in
719
that case.</p>
720
721
<p>You can use On-Demand Mail Relay (ODMR) with a dynamic IP
722
address; that's what it was designed for, and it provides
723
capabilities very similar to ETRN. Unfortunately ODMR servers are
724
still not yet widely deployed, as of 2006.</p>
725
726
<p>If you're using a dynamic-IP configuration, one other
727
(non-fetchmail) problem you may run into with outgoing mail is that
728
some sites will bounce your email because the hostname you're giving
729
them isn't real (and doesn't match what they get doing a reverse
730
DNS on your dynamically-assigned IP address). If this happens, you
731
need to hack your sendmail so it masquerades as your host.
732
Setting</p>
733
734
<pre>
735
DMsmarthost.here
736
</pre>
737
738
<p>in your <code>sendmail.cf</code> will work, or you can set</p>
739
740
<pre>
741
MASQUERADE_AS(smarthost.here)
742
</pre>
743
744
<p>in the m4 configuration and do a reconfigure. (In both cases,
745
replace <code>smarthost.here</code> with the actual name of your
746
mailhost.) See the <a
747
href="http://www.lege.com/sendmail-FAQ.txt">sendmail FAQ</a> for
748
more details.</p>
749
750
<h2><a id="G12" name="G12">G12. Is any special configuration needed
751
to use firewalls?</a></h2>
752
753
<p>No. You can use fetchmail with SOCKS, the standard tool for
754
indirecting TCP/IP through a firewall. You can find out about
755
SOCKS, and download the SOCKS software including server and client
756
code, at the <a href="http://www.socks.nec.com/">SOCKS distribution
757
site</a>.</p>
758
759
<p>The specific recipe for using fetchmail with a firewall is at <a
760
href="#K1">K1</a></p>
761
762
<h2><a id="G13" name="G13">G13. Is any special configuration needed
763
to <em>send</em> mail?</a></h2>
764
765
<p>A user asks: but how do we send mail out to the POP3 server? Do
766
I need to implement another tool or will fetchmail do this too?</p>
767
768
<p>Fetchmail only handles the receiving side. The sendmail or other
769
preinstalled MTA on your client machine will handle sending mail
770
automatically; it will ship mail that is submitted while the
771
connection is active, and put mail that is submitted while the
772
connection is inactive into the outgoing queue.</p>
773
774
<p>Normally, sendmail is also run periodically (every 15 minutes on
775
most Linux systems) in a mode that tries to ship all the mail in
776
the outgoing queue. If you have set up something like pppd to
777
automatically dial out when your kernel is called to open a TCP/IP
778
connection, this will ensure that the mail gets out.</p>
779
780
<h2><a id="G14" name="G14">G14. Is fetchmail
781
Y2K-compliant?</a></h2>
782
783
<p>Fetchmail is fully Y2K-compliant.</p>
784
785
<p>Fetchmail could theoretically have problems when the 32-bit
786
time_t counters roll over in 2038, but I doubt it. Timestamps
787
aren't used for anything but log entry generation. Anyway, if you
788
aren't running on a 64-bit machine by then, you'll deserve to
789
lose.</p>
790
791
<h2><a id="G15" name="G15">G15. Is there a way in fetchmail to
792
support disconnected IMAP mode?</a></h2>
793
794
<p>No. Fetchmail is a mail transport agent, best understood as a
795
protocol gateway between POP3/IMAP servers and SMTP. Disconnected
796
operation requires an elaborate interactive client. It's a very
797
different problem.</p>
798
799
<h2><a id="G16" name="G16">G16. How will fetchmail perform under
800
heavy loads?</a></h2>
801
802
<p>Fetchmail streams message bodies line-by-line; the most core it
803
ever requires per message is enough memory to hold the RFC822
804
header, and that storage is freed when body processing begins. It
805
is, accordingly, quite economical in its use of memory. It will store
806
the UID or UIDL data in core however, which can become considerable if
807
you are keeping lots of messages on the server.</p>
808
809
<p>After startup time, a fetchmail running in daemon mode stats its
810
configuration file once per poll cycle to see whether it has
811
changed and should be rescanned. Other than that, a fetchmail in
812
normal operation doesn't touch the disk at all; that job is left up
813
to the MTA or MDA the fetchmail talks to.</p>
814
815
<p>Fetchmail's performance is usually bottlenecked by latency on
816
the POP server or (less often) on the TCP/IP link to the server.
817
This is not a problem readily solved by tuning fetchmail, or even
818
by buying more TCP/IP capacity (which tends to improve bandwidth
819
but not necessarily latency).</p>
820
821
<hr/>
822
<h1>Build-time problems</h1>
823
<h2><a id="B1" name="B1"><strike>B1. Make coughs and dies when building on
824
FreeBSD.</strike></a></h2>
825
826
<p style="font-style:italic;">As of release 6.3.0, fetchmail's
827
Makefile[.in] should work flawlessly with BSD's portable make used on
828
FreeBSD. With older releases, use GNU make (usually installed as
829
<code>gmake</code>; otherwise try <kbd>pkg_add -r gmake</kbd>).</p>
830
831
<h2><a id="B2" name="B2">B2. Lex bombs out while building the
832
fetchmail lexer.</a></h2>
833
834
<p>fetchmail 6.3.0 and newer ship with the lexer and parser in .c
835
formats, so you do not need to use lex unless you hacked the .l or .y
836
files.</p>
837
838
<p>fetchmail's lexer has been developed with GNU flex and uses some of
839
its specialties, so the lexer cannot be compiled with the lex tools
840
shipped by some UNIX vendors (HP, SGI, Sun).</p>
841
842
<h2><a id="B3" name="B3">B3. I get link failures when I try to
843
build fetchmail.</a></h2>
844
845
<p>If you get errors resembling these:</p>
846
847
<pre>
848
mxget.o(.text+0x35): undefined referenceto '__res_search'
849
mxget.o(.text+0x99): undefined reference to '__dn_skipname'
850
mxget.o(.text+0x11c): undefined reference to '__dn_expand'
851
mxget.o(.text+0x187): undefined reference to '__dn_expand'
852
make: *** [fetchmail] Error 1
853
</pre>
854
855
<p>then you must add "-lresolv" to the LOADLIBS line in your
856
Makefile once you have installed the 'bind' package.</p>
857
858
<p>If you get link errors involving <tt>dcgettext</tt>, like
859
these:</p>
860
861
<pre>
862
rcfile_y.o: In function 'yyparse':
863
rcfile_y.o(.text+0x3aa): undefined reference to 'dcgettext__'
864
rcfile_y.o(.text+0x4f2): undefined reference to 'dcgettext__'
865
rcfile_y.o(.text+0x5ee): undefined reference to 'dcgettext__'
866
rcfile_y.o: In function 'yyerror':
867
rcfile_y.o(.text+0xc7c): undefined reference to 'dcgettext__'
868
rcfile_y.o(.text+0xcc8): undefined reference to 'dcgettext__'
869
rcfile_y.o(.text+0xdf9): more undefined references to 'dcgettext__' follow
870
</pre>
871
872
<p>install an up to date version of GNU gettext, reconfigure and rebuild
873
fetchmail. If that does not help, reconfigure with '--disable-nls' added
874
to the "./configure" command and rebuild.</p>
875
876
<h2><a id="B4" name="B4">B4. I get build failures in the intl
877
directory.</a></h2>
878
879
<p>Reconfigure with <tt>--disable-nls</tt> and recompile.</p>
880
881
<hr/>
882
<h1>Fetchmail configuration file grammar questions</h1>
883
<h2><a id="F1" name="F1">F1. Why does my old .fetchmailrc file no
884
longer work?</a></h2>
885
886
<h3>If your file predates 6.3.0</h3>
887
888
<p>The <tt>netsec</tt> option was discontinued and needs to be
889
removed.</p>
890
891
<h3>If your file predates 5.8.9</h3>
892
893
<p>If you were using ETRN mode, change your <tt>smtphost</tt>
894
option to a <tt>fetchdomains</tt> option.</p>
895
896
<h3>If your file predates 5.8.3</h3>
897
898
<p>The <tt>'via localhost'</tt> special case for use with ssh tunnelling is
899
gone. Use the <tt>%h</tt> feature of <tt>plugin</tt> instead.</p>
900
901
<h3>If your file predates 5.6.8</h3>
902
903
<p>In 5.6.8, the <tt>preauth</tt> keyword and option were changed
904
back to <tt>auth</tt>. The <tt>preauth</tt> synonym will still be
905
supported through a few more point releases.</p>
906
907
<h3>If your file predates 5.6.5</h3>
908
909
<p>The <tt>imap-gss</tt>, <tt>imap-k4</tt>, and <tt>imap-login</tt>
910
protocol types are gone. This is a result of a major re-factoring
911
of the authentication machinery; fetchmail can now use Kerberos V4
912
and GSSAPI not just with IMAP but with POP3 servers that have
913
RFC1734 support for the AUTH command.</p>
914
915
<p>When trying to identify you to an IMAP or POP mailserver,
916
fetchmail now first tries methods that don't require a password
917
(GSSAPI, KERBEROS_IV); then it looks for methods that mask your
918
password (CRAM-MD5, X-OTP); and only if it the server doesn't
919
support any of those will it ship your password en clair.</p>
920
921
<p>Setting the <tt>preauth</tt> option to any value other than
922
'password' will prevent from looking for a password in your
923
<tt>.netrc</tt> file or querying for it at startup time.</p>
924
925
<h3>If your file predates 5.1.0</h3>
926
927
<p>In 5.1.0, the <tt>auth</tt> keyword and option were changed to
928
<tt>preauth</tt>.</p>
929
930
<h3>If your file predates 4.5.5</h3>
931
932
<p>If the <code>dns</code> option is on (the default), you may need
933
to make sure that any hostname you specify (for mail hosts or for
934
an SMTP target) is a canonical fully-qualified hostname). In order
935
to avoid DNS overhead and complications, fetchmail no longer tries
936
to derive the fetchmail client machine's canonical DNS name at
937
startup.</p>
938
939
<h3>If your file predates 4.0.6:</h3>
940
941
<p>Just after the '<code>via</code>' option was introduced, I
942
realized that the interactions between the '<code>via</code>',
943
'<code>aka</code>', and '<code>localdomains</code>' options were
944
out of control. Their behavior had become complex and confusing, so
945
much so that I was no longer sure I understood it myself. Users
946
were being unpleasantly surprised.</p>
947
948
<p>Rather than add more options or crock the code, I re-thought it.
949
The redesign simplified the code and made the options more
950
orthogonal, but may have broken some complex multidrop
951
configurations.</p>
952
953
<p>Any multidrop configurations that depended on the name just
954
after the '<code>poll</code>' or '<code>skip</code>' keyword being
955
still interpreted as a DNS name for address-matching purposes, even
956
in the presence of a '<code>via</code>' option, will break.</p>
957
958
<p>It is theoretically possible that other unusual configurations
959
(such as those using a non-FQDN poll name to generate Kerberos IV
960
tickets) might also break; the old behavior was sufficiently murky
961
that we can't be sure. If you think this has happened to you,
962
contact the maintainer.</p>
963
964
<h3>If your file predates 3.9.5:</h3>
965
966
<p>The '<code>remote</code>' keyword has been changed to
967
'<code>folder</code>'. If you try to use the old keyword, the
968
parser will utter a warning.</p>
969
970
<h3>If your file predates 3.9:</h3>
971
972
<p>It could be because you're using a .fetchmailrc that's written
973
in the old popclient syntax without an explicit
974
'<code>username</code>' keyword leading the first user entry
975
attached to a server entry.</p>
976
977
<p>This error can be triggered by having a user option such as
978
'<code>keep</code>' or '<code>fetchall</code>' before the first
979
explicit username. For example, if you write</p>
980
981
<pre>
982
poll openmail protocol pop3
983
    keep user "Hal DeVore" there is hdevore here
984
</pre>
985
986
<p>the '<code>keep</code>' option will generate an entire user
987
entry with the default username (the name of fetchmail's invoking
988
user).</p>
989
990
<p>The popclient compatibility syntax was removed in 4.0. It
991
complicated the configuration file grammar and confused users.</p>
992
993
<h3>If your file predates 2.8:</h3>
994
995
<p>The '<code>interface</code>', '<code>monitor</code>' and
996
'<code>batchlimit</code>' options changed after 2.8.</p>
997
998
<p>They used to be global options with '<code>set</code>' syntax
999
like the batchlimit and logfile options. Now they're per-server
1000
options, like '<code>protocol</code>'.</p>
1001
1002
<p>If you had something like</p>
1003
1004
<pre>
1005
    set interface = "sl0/10.0.2.15"
1006
</pre>
1007
1008
<p>in your .fetchmailrc file, simply delete that line and insert
1009
'interface sl0/10.0.2.15' in the server options part of your
1010
'defaults' declaration.</p>
1011
1012
<p>Do similarly for any '<code>monitor</code>' or
1013
'<code>batchlimit</code>' options.</p>
1014
1015
<h2><a id="F2" name="F2">F2. The .fetchmailrc parser won't accept
1016
my all-numeric user name.</a></h2>
1017
1018
<p>Either upgrade to a post-5.0.5 fetchmail or put string quotes
1019
around it. :-)</p>
1020
1021
<p>The configuration file parser in older fetchmail versions
1022
treated any all-numeric token as a number, which confused it when
1023
it was expecting a name. String quoting forces the token's
1024
class.</p>
1025
1026
<p>The lexical analyzer in 5.0.6 and beyond is smarter and assumes
1027
any token following "username" or "password" is a string.</p>
1028
1029
<h2><a id="F3" name="F3">F3. The .fetchmailrc parser won't accept
1030
my host or username beginning with 'no'.</a></h2>
1031
1032
<p>See <a href="#F2">F2</a>. You're caught in an unfortunate crack
1033
between the newer-style syntax for negated options ('no keep', 'no
1034
rewrite' etc.) and the older style run-on syntax ('nokeep',
1035
'norewrite' etc.).</p>
1036
1037
<p>Upgrade to a 5.0.6 or later fetchmail, or put string quotes
1038
around your token.</p>
1039
1040
<h2><a id="F4" name="F4">F4. I'm getting a 'parse error' message I
1041
don't understand.</a></h2>
1042
1043
<p>The most common cause of mysterious parse errors is putting a
1044
server option after a user option. Check the manual page; you'll
1045
probably find that by moving one or more options closer to the
1046
'poll' keyword you can eliminate the problem.</p>
1047
1048
<p>Yes, I know these ordering restrictions are hard to understand.
1049
Unfortunately, they're necessary in order to allow the 'defaults'
1050
feature to work.</p>
1051
1052
<hr/>
1053
<h1>Configuration questions</h1>
1054
<h2><a id="C1" name="C1">C1. Why do I need a .fetchmailrc when
1055
running as root on my own machine?</a></h2>
1056
1057
<p>Ian T. Zimmerman &lt;itz@rahul.net&gt; asked:</p>
1058
1059
<p>On the machine where I'm the only real user, I run fetchmail as
1060
root from a cron job, like this:</p>
1061
1062
<pre>
1063
    fetchmail -u "itz" -p POP3 -s bolero.rahul.net
1064
</pre>
1065
1066
<p>This used to work as is (with no .fetchmailrc file in root's
1067
home directory) with the last version I had (1.7 or 1.8, I don't
1068
remember). But with 2.0, it RECPs all mail to the local root user,
1069
unless I create a .fetchmailrc in root's home directory
1070
containing:</p>
1071
1072
<pre>
1073
     skip bolero.rahul.net proto POP3
1074
          user itz is itz
1075
</pre>
1076
1077
<p>It won't work if the second line is just "<code>user
1078
itz</code>". This is silly.</p>
1079
1080
<p>It seems fetchmail decides to RECP the 'default local user'
1081
(i.e. the uid running fetchmail) unless there are local aliases,
1082
and the 'default' aliases (itz-&gt;itz) don't count. They
1083
should.</p>
1084
1085
<p>Answer:</p>
1086
1087
<p>No they shouldn't. I thought about this for a while, and I don't
1088
much like the conclusion I reached, but it's unavoidable. The
1089
problem is that fetchmail has no way to know, in general, that a
1090
local user 'itz' actually exists.</p>
1091
1092
<p>"Ah!" you say, "Why doesn't it check the password file to see if
1093
the remote name matches a local one?" Well, there are two
1094
reasons.</p>
1095
1096
<p>One: it's not always possible. Suppose you have an SMTP host
1097
declared that's not the machine fetchmail is running on? You
1098
lose.</p>
1099
1100
<p>Two: How do you know server itz and SMTP-host itz are the same
1101
person? They might not be, and fetchmail shouldn't assume they are
1102
unless local-itz can explicitly produce credentials to prove it
1103
(that is, the server-itz password in local-itz's .fetchmailrc
1104
file.).</p>
1105
1106
<p>Once you start running down possible failure modes and thinking
1107
about ways to tinker with the mapping rules, you'll quickly find
1108
that all the alternatives to the present default are worse or
1109
unacceptably more complicated or both.</p>
1110
1111
<h2><a id="C2" name="C2">C2. How can I arrange for a fetchmail
1112
daemon to get killed when I log out?</a></h2>
1113
1114
<p>The easiest way to dispatch fetchmail on logout (which will work
1115
reliably only if you have just one login going at any time) is to
1116
arrange for the command 'fetchmail -q' to be called on logout.
1117
Under bash, you can arrange this by putting 'fetchmail -q' in the
1118
file '~/.bash_logout'. Most csh variants execute '~/.logout' on
1119
logout. For other shells, consult your shell manual page.</p>
1120
1121
<p>Automatic startup/shutdown of fetchmail is a little harder to
1122
arrange if you may have multiple login sessions going. In the
1123
contrib subdirectory of the fetchmail distribution there is some
1124
shell code you can add to your .bash_login and .bash_logout
1125
profiles that will accomplish this. Thank James Laferriere
1126
&lt;babydr@nwrain.net&gt; for it.</p>
1127
1128
<p>Some people start up and shut down fetchmail using the ppp-up
1129
and ppp-down scripts of pppd.</p>
1130
1131
<h2><a id="C3" name="C3">C3. How do I know what interface and
1132
address to use with --interface?</a></h2>
1133
1134
<p>This depends a lot on your local networking configuration (and
1135
right now you can't use it at all except under Linux and the newer
1136
BSDs). However, here are some important rules of thumb that can
1137
help. If they don't work, ask your local sysop or your Internet
1138
provider.</p>
1139
1140
<p>First, you may not need to use --interface at all. If your
1141
machine only ever does SLIP or PPP to one provider, it's almost
1142
certainly by a point to point modem connection to your provider's
1143
local subnet that's pretty secure against snooping (unless someone
1144
can tap your phone or the provider's local subnet!). Under these
1145
circumstances, specifying an interface address is fairly
1146
pointless.</p>
1147
1148
<p>What the option is really for is sites that use more than one
1149
provider. Under these circumstances, typically one of your provider
1150
IP addresses is your mailserver (reachable fairly securely via the
1151
modem and provider's subnet) but the others might ship your packets
1152
(including your password) over unknown portions of the general
1153
Internet that could be vulnerable to snooping. What you'll use
1154
--interface for is to make sure your password only goes over the
1155
one secure link.</p>
1156
1157
<p>To determine the device:</p>
1158
1159
<ol>
1160
<li>If you're using a SLIP link, the correct device is probably
1161
sl0.</li>
1162
1163
<li>If you're using a PPP link, the correct device is probably
1164
ppp0.</li>
1165
1166
<li>If you're using a direct connection over a local network such
1167
as an ethernet, use the command 'netstat -r' to look at your
1168
routing table. Try to match your mailserver name to a destination
1169
entry; if you don't see it in the first column, use the 'default'
1170
entry. The device name will be in the rightmost column.</li>
1171
</ol>
1172
1173
<p>To determine the address and netmask:</p>
1174
1175
<ol>
1176
<li>If you're talking to slirp, the correct address is probably
1177
10.0.2.15, with no netmask specified. (It's possible to configure
1178
slirp to present other addresses, but that's the default.)</li>
1179
1180
<li>If you have a static IP address, run 'ifconfig &lt;device&gt;',
1181
where &lt;device&gt; is whichever one you've determined. Use the IP
1182
address given after "inet addr:". That is the IP address for your
1183
end of the link, and is what you need. You won't need to specify a
1184
netmask.</li>
1185
1186
<li>If you have a dynamic IP address, your connection IP will vary
1187
randomly over some given range (that is, some number of the least
1188
significant bits change from connection to connection). You need to
1189
declare an address with the variable bits zero and a complementary
1190
netmask that sets the range.</li>
1191
</ol>
1192
1193
<p>To illustrate the rule for dynamic IP addresses, let's suppose
1194
you're hooked up via SLIP and your IP provider tells you that the
1195
dynamic address pool is 255 addresses ranging from 205.164.136.1 to
1196
205.164.136.255. Then</p>
1197
1198
<pre>
1199
    interface "sl0/205.164.136.0/255.255.255.0"
1200
</pre>
1201
1202
<p>would work. To range over any value of the last two octets
1203
(65536 addresses) you would use</p>
1204
1205
<pre>
1206
    interface "sl0/205.164.0.0/255.255.0.0"
1207
</pre>
1208
1209
<h2><a id="C4" name="C4">C4. How can I set up support for
1210
sendmail's anti-spam features?</a></h2>
1211
1212
<p>This answer covers versions of sendmail from 8.9.3-20 (the
1213
version installed in Red Hat 6.2) upwards. If you have an older
1214
version, upgrade to sendmail 8.9.</p>
1215
1216
<p>Stock sendmails can now do anti-spam exclusions based on a
1217
database of filter rules. The human-readable form of the database
1218
is at <tt>/etc/mail/access</tt>. The database itself is at
1219
<tt>/etc/mail/access.db</tt>.</p>
1220
1221
<p>The table itself uses email addresses, domain names, and network
1222
numbers as keys. For example,</p>
1223
1224
<pre>
1225
spammer@aol.com         REJECT
1226
cyberspammer.com        REJECT
1227
192.168.212             REJECT
1228
</pre>
1229
1230
<p>would refuse mail from spammer@aol.com, any user from
1231
cyberspammer.com (or any host within the cyberspammer.com domain),
1232
and any host on the 192.168.212.* network. (This feature can be
1233
used to do other things as well; see the <a
1234
href="http://www.sendmail.org/m4/anti_spam.html">sendmail
1235
documentation</a> for details)</p>
1236
1237
<p>To actually set up the database, run</p>
1238
1239
<pre>
1240
makemap hash deny &lt;deny
1241
</pre>
1242
1243
<p>in /etc/mail.</p>
1244
1245
<p>To test, send a message to your mailing address from that host
1246
and then pop off the message with fetchmail, using the -v argument.
1247
You can monitor the SMTP transaction, and when the FROM address is
1248
parsed, if sendmail sees that it is an address in spamlist,
1249
fetchmail will flush and delete it.</p>
1250
1251
<p>Under no circumstances put your <strong>mailhost</strong> or
1252
<strong>any host you accept mail from</strong> using fetchmail into
1253
your reject file. You <strong>will</strong> lose mail if you do
1254
this!!!</p>
1255
1256
<h2><a id="C5" name="C5">C5. How can I poll some of my mailboxes
1257
more/less often than others?</a></h2>
1258
1259
<p>Use the <cite>interval</cite> keyword on the ones that should be
1260
checked less often. For example, if you do a poll every 5 minutes,
1261
and want to poll some mailboxes every 5 minutes and some every 30
1262
minutes, use something like this:</p>
1263
1264
<pre>
1265
poll mainsite.example.com  proto pop3 user ....
1266
poll secondary.example.com proto pop3 interval 6 user ...
1267
</pre>
1268
1269
<p>Then secondary.example.com will be polled every 6th time that
1270
mainsite.example.com is polled, which with a polling interval of
1271
every 5 minutes means that secondary.example.com will be polled
1272
every 30 minutes.</p>
1273
1274
<h2><a id="C6" name="C6">C6. Fetchmail works OK started up manually,
1275
but not from an init script.</a></h2>
1276
1277
<p>Often, startup scripts have a different environment than an
1278
interactive login shell. For instance, $HOME might point to "/root"
1279
when you are logged in as root, but it might be either unset, or
1280
set to "/" when the startup scripts are running. That means
1281
fetchmail at startup can't find the .fetchmailrc.</p>
1282
1283
<p>Pick a location (such as /etc/fetchmailrc) and use fetchmail's
1284
-f option to point fetchmail at it. That should solve the
1285
problem.</p>
1286
1287
<h2><a id="C7" name="C7">C7. How can I forward mail to another
1288
host?</a></h2>
1289
1290
<p>To forward mail to a host other than the one you are running
1291
fetchmail on, use the <code>smtphost</code> or
1292
<code>smtpname</code> option. See the manual page for details.</p>
1293
1294
<h2><a id="C8" name="C8">C8. Why is "NOMAIL" an error?/I frequently get messages
1295
from cron!</a></h2>
1296
1297
<p>Some users want to write scripts that take action only if mail
1298
could/could not be retrieved, thus fetchmail reports if it has retrieved
1299
messages or not.</p>
1300
1301
<p>If you do not want "no mail" to be an error condition (for instance,
1302
for cron jobs), use a POSIX-compliant shell and add this to the end of
1303
the fetchmail command line, it will change an exit code of 1 to 0 and
1304
others to 1:</p>
1305
<pre>
1306
|| [ $? -eq 1 ]
1307
</pre>
1308
1309
<p>If you want to map more than one code to 0, you cannot cascade multiple
1310
<strong>|| [ $? -eq N ]</strong>, but you must instead use the
1311
<strong>-o</strong> operator inside the brackets, (see the test(1)
1312
manpage for details), such as:</p>
1313
1314
<pre>
1315
|| [ $? -eq 1 -o $? -eq 9 ]
1316
</pre>
1317
1318
<p>A full cron line might then look like this:</p>
1319
1320
<pre>
1321
*/15 * * * * fetchmail -s || [ $? -eq 1 ]
1322
</pre>
1323
1324
1325
<hr/>
1326
<h1>How to make fetchmail play nice with various MTAs</h1>
1327
<h2><a id="T1" name="T1">T1. How can I use fetchmail with
1328
sendmail?</a></h2>
1329
1330
<p>For most sendmails, no special configuration is required. Eric
1331
Allman tells me that if <code>FEATURE(always_add_domain)</code> is
1332
included in sendmail's configuration, you can leave the
1333
<code>rewrite</code> option off.</p>
1334
1335
<p>If your sendmail complains "sendmail does not relay", make
1336
sure your sendmail.cf file says <code>Cwlocalhost</code> so that
1337
sendmail recognizes 'localhost' as a name of its host.</p>
1338
1339
<p>If you're mailing from another machine on your local network,
1340
also ensure that its IP address is listed in ip_allow or name in
1341
name_allow (usually in /etc/mail/)</p>
1342
1343
<p>If you find that your sendmail doesn't like the address
1344
'FETCHMAIL-DAEMON@localhost' (which is used in the bouncemail that
1345
fetchmail generates), you may have to set
1346
<code>FEATURE(accept_unqualified_senders)</code>.</p>
1347
1348
<p>G&uuml;nther Leber reports that Digital Unix sendmails won't
1349
work with fetchmail. The symptom is an error message "<code>553
1350
Local configuration error, hostname not recognized as
1351
local</code>". The problem is that fetchmail normally feeds
1352
sendmail with the client machine's host address in the MAIL FROM
1353
line. These sendmails think this means they're seeing the result of
1354
a mail loop and suppress the mail. You may be able to work around
1355
this by running in <code>--invisible</code> mode.</p>
1356
1357
<p>If you want to support multidrop mode, and you can get access to
1358
your mailserver's sendmail.cf file, it's a good idea to add this
1359
rule:</p>
1360
1361
<pre>
1362
H?l?Delivered-To: $h
1363
</pre>
1364
1365
<p>This will cause the mailserver's sendmail to reliably write the
1366
appropriate envelope address into each message before fetchmail
1367
sees it, and tell fetchmail which header it is.&#160; With this
1368
change, multidrop mode should work reliably even when the Received
1369
header omits the envelope address (which will typically be the case
1370
when the message has multiple recipients).&#160; However it will
1371
still not distinguish the recipients, your only advantage is that
1372
no bounce will be sent if a message is BCC addressed to multiple
1373
users at your site.&#160; To fix even that problem, you might want
1374
to try the following hack, which is however untested and quite
1375
experimental:</p>
1376
1377
<pre>
1378
H?J?Delivered-To: $u
1379
1380
Mmdrop, P=/usr/bin/procmail, F=lsDFMqSPfhnu9J,
1381
    S=EnvFromSMTP/HdrFromSMTP, R=EnvToSMTP/HdrToSMTP,
1382
    T=DNS/RFC822/X-Unix,
1383
    A=procmail -Y -a $u -d $h
1384
</pre>
1385
1386
<p>For both hacks, you have to declare '<code>envelope
1387
"Delivered-To:"</code>' on the fetchmail side, to put the virtual
1388
domain (e.g. 'domain.com') with RELAY permission into your access
1389
file and to add a line reading '<code>domain.com
1390
local:local-pop-user</code>' for the first and '<code>domain.com
1391
mdrop:local-pop-user</code>' for the second hack to your
1392
mailertable.</p>
1393
1394
<p>You will notice that if the mail already has a Delivered-To
1395
header, sendmail will not add another.&#160; Further, editing
1396
sendmail.cf directly is not very comfortable.&#160; Solutions for
1397
both problems can be found in Peter 'Rattacresh' Backes' 'hybrid'
1398
patch against sendmail.&#160; Have a look at it, you can find it in
1399
the contrib subdirectory.</p>
1400
1401
<p>Feel free to try Martijn Lievaart's detailed recipe in the
1402
contrib subdirectory of the fetchmail source distribution, it
1403
attempts to realize multidrop mailboxes with an external
1404
script.</p>
1405
1406
<p>If for some reason you are invoking sendmail via the
1407
<tt>mda</tt> option (rather than delivering to port 25 via smtp),
1408
don't forget to include the -i switch. Otherwise you will
1409
occasionally get mysterious delivery failures with a SIGPIPE as the
1410
sendmail instance dies. The problem is messages with a single dot
1411
at start of a text line.</p>
1412
1413
<h2><a id="T2" name="T2">T2. How can I use fetchmail with
1414
qmail?</a></h2>
1415
1416
<h3>qmail as your local SMTP server</h3>
1417
1418
<p>Avoid <a href="http://home.pages.de/~mandree/qmail-bugs.html">qmail,
1419
    it's broken and unmaintained.</a></p>
1420
1421
<p>Turn on the <code>forcecr</code> option; qmail's listener mode
1422
doesn't like header or message lines terminated with bare
1423
linefeeds.<br/>
1424
(This information contributed by Robert de Bath
1425
&lt;robert@mayday.cix.co.uk&gt;.)</p>
1426
1427
<h3>qmail as your ISP's POP3 server</h3>
1428
1429
<p>Note that qmail's POP3 server, as of version 1.03 and netqmail 1.05,
1430
miscalculates the message sizes, so you may see size-related fetchmail
1431
warnings.</p>
1432
1433
<p>If a mailhost is using the qmail package, then it is usually possible
1434
to set up one fetchmail link to reliably collect the mail for an entire
1435
domain.</p>
1436
1437
<p>One of the basic features of qmail is the 'Delivered-To:'
1438
message header. Whenever qmail delivers a message to a local
1439
mailbox it puts the username and hostname of the envelope recipient
1440
on this line. One major reason for this is to prevent mail
1441
loops, the other is to transport envelope information which is essential
1442
for multidrop (domain-in-a-mailbox) schemes.</p>
1443
1444
<p>To set up qmail to batch mail for a disconnected site, the
1445
ISP-mailhost will have normally put that site in its 'virtualhosts'
1446
control file so it will add a prefix to all mail addresses for this
1447
site. This results in mail sent to
1448
'username@userhost.userdom.example.com' having a 'Delivered-To:' line
1449
of the form:</p>
1450
1451
<pre>
1452
       Delivered-To: mbox-userstr-username@userhost.userdom.example.com
1453
</pre>
1454
1455
<p>A single host maildrop will be slightly simpler:</p>
1456
1457
<pre>
1458
       Delivered-To: mbox-userstr-username@userhost.example.com
1459
</pre>
1460
1461
<p>The ISP can make the 'mbox-userstr-' prefix anything they choose
1462
but a string matching the user host name is likely.</p>
1463
1464
<p>To use this line you must:</p>
1465
1466
<ol>
1467
    <li>Ensure the option '<code>envelope "Delivered-To"</code>' is in the fetchmail
1468
config file.</li>
1469
1470
<li>Ensure the option '<code>qvirtual "mbox-userstr-"</code>' is
1471
in the fetchmail config file, in order to remove this prefix from the
1472
username. (added by Luca Olivetti)</li>
1473
1474
<li>Ensure you have a <code>localdomains</code> option containing
1475
'<code>userdom.example.com</code>' or '<code>userhost.userdom.example.com</code>'
1476
respectively.</li>
1477
</ol>
1478
1479
<h2><a id="T3" name="T3">T3. How can I use fetchmail with
1480
exim?</a></h2>
1481
1482
<p>If you have <code>rewrite</code> on:</p>
1483
1484
<p>There is an RFC1123 requirement that MAIL FROM and RCPT TO
1485
addresses you pass to it have to be canonical (e.g. with a fully
1486
qualified hostname part). Therefore fetchmail tries to pass fully
1487
qualified RCPT TO addresses. But exim does not by default accept
1488
'localhost' as a fully qualified domain. This can be fixed.</p>
1489
1490
<p>In exim.conf, add 'localhost' to your local_domains declaration
1491
if it's not already present. For example, the author's site at
1492
thyrsus.com would have a line reading:</p>
1493
1494
<pre>
1495
       local_domains = thyrsus.com:localhost
1496
</pre>
1497
1498
<p>If you have <code>rewrite</code> off:</p>
1499
1500
<p>MAIL FROM is a potential problem if the MTAs upstream from your
1501
fetchmail don't necessarily pass canonicalized From and Return-Path
1502
addresses, and fetchmail's <code>rewrite</code> option is off. The
1503
specific case where this has come up involves bounce messages
1504
generated by sendmail on your mailer host, which have the
1505
(un-canonicalized) origin address MAILER-DAEMON.</p>
1506
1507
<p>The right way to fix this is to enable the <code>rewrite</code>
1508
option and have fetchmail canonicalize From and Return-Path
1509
addresses with the mailserver hostname before exim sees them. This
1510
option is enabled by default, so it won't be off unless you turned
1511
it off.</p>
1512
1513
<p>If you must run with <code>rewrite</code> off, there is a switch
1514
in exim's configuration files that allows it to accept domainless
1515
MAIL FROM addresses; you will have to flip it by putting the
1516
line</p>
1517
1518
<pre>
1519
        sender_unqualified_hosts = localhost
1520
</pre>
1521
1522
<p>in the main section of the exim configuration file. Note that
1523
this will result in such messages having an incorrect domain name
1524
attached to their return address (your SMTP listener's hostname
1525
rather than that of the remote mail server).</p>
1526
1527
<h2><a id="T4" name="T4">T4. How can I use fetchmail with
1528
smail?</a></h2>
1529
1530
<p>Smail 3.2 is very nearly plug-compatible with sendmail, and may
1531
work fine out of the box.</p>
1532
1533
<p>We have one report that when processing multiple messages from a
1534
single fetchmail session, smail sometimes delivers them in an order
1535
other than received-date order. This can be annoying because it
1536
scrambles conversational threads. This is not fetchmail's problem,
1537
it is an smail 'feature' and has been reported to the maintainers
1538
as a bug.</p>
1539
1540
<p>Very recent smail versions require an
1541
<code>-smtp_hello_verify</code> option in the smail config file.
1542
This overrides smail's check to see that the HELO address is
1543
actually that of the client machine, which is never going to be the
1544
case when fetchmail is in the picture. According to RFC1123 an SMTP
1545
listener <em>must</em> allow this mismatch, so smail's new behavior
1546
(introduced sometime between 3.2.0.90 and 3.2.0.95) is a bug.</p>
1547
1548
<p>You may also need to say
1549
<code>-smtp_hello_broken_allow=127.0.0.1</code> in order for smail
1550
to accept the "localhost" that fetchmail normally appends to
1551
recipient addresses.</p>
1552
1553
<h2><a id="T5" name="T5">T5. How can I use fetchmail with SCO's
1554
MMDF?</a></h2>
1555
1556
<p>MMDF itself is difficult to configure, but it turns out that
1557
connecting fetchmail to MMDF's SMTP channel isn't that hard. You
1558
can read an <a
1559
href="http://aplawrence.com/Unixart/uucptofetch.html">MMDF
1560
recipe</a> that describes replacing a UUCP link with fetchmail
1561
feeding MMDF.</p>
1562
1563
<h2><a id="T6" name="T6">T6. How can I use fetchmail with Lotus
1564
Notes?</a></h2>
1565
1566
<p>The Lotus Notes SMTP gateway tries to deduce when it should
1567
convert \n to \r\n, but its rules are not the intuitive and
1568
correct-for-RFC822 ones. Use 'forcecr'.</p>
1569
1570
<h2><a id="T7" name="T7">T7. How can I use fetchmail with Courier
1571
IMAP?</a></h2>
1572
1573
<p>The courier mta doesn't like RCPT addresses that look like
1574
<code>someone@localhost</code>. Work around this with an
1575
<code>smtphost</code> or <code>smtpaddress</code>.</p>
1576
1577
<h2><a name="T8">T8. How can I use fetchmail with vbmailshield?</a></h2>
1578
1579
<p>vbmailshield's SMTP interpreter is broken.  It doesn't understand RSET.</p>
1580
1581
<p>As a workaround, you can set batchlimit to 1 so RSET is never used.</p>
1582
1583
<hr/>
1584
<h1>How to make fetchmail work with various servers</h1>
1585
<h2><a id="S1" name="S1"><strike>S1. How can I use fetchmail with
1586
	qpopper?</strike></a></h2>
1587
1588
<p><em>The information that used to be here was obsolete and dropped.</em></p>
1589
1590
<h2><a id="S2" name="S2">S2. How can I use fetchmail with Microsoft
1591
Exchange?</a></h2>
1592
1593
<p>It's been reliably reported that Exchange 2000's POP3 support is
1594
so broken that it's unusable. One symptom is that messages without
1595
a terminating newline get the POP3 message termination dot emitted
1596
-- you guessed it -- right after the last character of the message,
1597
with no terminating newline added. This will hang fetchmail or any
1598
other RFC-compliant server. IMAP is alleged to work OK, though.</p>
1599
1600
<p>Older versions of Exchange are semi-usable.  They randomly drop
1601
attachments on the floor, though.  Microsoft acknowledges this
1602
as a known bug and apparently has no plans to fix it.</p>
1603
1604
<p>Fetchmail using IMAP usually supports the proprietary NTLM mode used
1605
with Microsoft Exchange servers. "Usually" here means that it fails on some
1606
servers for reasons that we haven't been able to debug yet, perhaps it's
1607
related to the NTLM domain.</p>
1608
1609
<p>To enable this NTLM mode, configure fetchmail with
1610
the --enable-NTLM option and recompile it. Specify a user option
1611
value that looks like 'user@domain': the part to the left of the @
1612
will be passed as the username and the part to the right as the
1613
NTLM domain.</p>
1614
1615
<p>Microsoft Exchange violates the POP3 and IMAP RFCs. Its LIST command
1616
does not reveal the real sizes of mail in the pop mailbox, but the
1617
sizes of the compressed versions in the exchange mail database
1618
(thanks to Arjan De Vet and Guido Van Rooij for alerting us to this
1619
problem).</p>
1620
1621
<p>Fetchmail works with Microsoft Exchange, despite this brain damage.
1622
Two features are compromised. One is that the --limit option will not
1623
work right (it will check against compressed and not actual sizes).
1624
The other is that a too-small SIZE argument may be passed to your
1625
ESMTP listener, assuming you're using one (this should not be a
1626
problem unless the actual size of the message is above the
1627
listener's configured length limit).</p>
1628
1629
<p>ESR learned that there's supposed to be a
1630
registry bit that can fix this breakage:</p>
1631
1632
<pre>
1633
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\MsExchangeIs\Parameters
1634
System\Pop3 Compatibility
1635
</pre>
1636
1637
<p>This is a bitmask that controls the variations from the standard
1638
protocol. The bits defined are:</p>
1639
1640
<dl>
1641
<dt>0x00000001:</dt>
1642
1643
<dd>Report exact message sizes for the LIST command</dd>
1644
1645
<dt>0x00000002:</dt>
1646
1647
<dd>Allow arbitrary linear whitespace between commands and
1648
arguments</dd>
1649
1650
<dt>0x00000004:</dt>
1651
1652
<dd>Enable the LAST command</dd>
1653
1654
<dt>0x00000008:</dt>
1655
1656
<dd>Allow an empty PASS command (needed for users with blank
1657
passwords, but illegal in the protocol)</dd>
1658
1659
<dt>0x00000010:</dt>
1660
1661
<dd>Relax the length restrictions for arguments to commands
1662
(protocol requires 40, but some user names may be longer than
1663
that).</dd>
1664
1665
<dt>0x00000020:</dt>
1666
1667
<dd>Allow spaces in the argument to the USER command.</dd>
1668
</dl>
1669
1670
<p>There's another one that may be useful to know about:</p>
1671
1672
<pre>
1673
KEY_LOCAL_MACHINE\System\CurrentControlSet\Services\MsExchangeIs\Parameters
1674
System\Pop3 Performance
1675
</pre>
1676
1677
<dl>
1678
<dt>0x00000001:</dt>
1679
1680
<dd>Render messages to a temporary stream instead of sending
1681
directly from the database (should always be on)</dd>
1682
1683
<dt>0x00000002: Flag unrenderable messages (instead of just failing
1684
commands) (should only be on if you are seeing the problems
1685
reported in KB Q168109)</dt>
1686
1687
<dt>0x00000004:</dt>
1688
1689
<dd>Return from the QUIT command before all messages have been
1690
deleted.</dd>
1691
</dl>
1692
1693
<p>The Microsoft employee who revealed this information to ESR
1694
admitted that he couldn't find it anywhere in their public
1695
knowledge base.</p>
1696
1697
<p>Another specific problem we have seen with Exchange servers has
1698
as its symptom a response to LOGIN that says "NO Ambiguous Alias".
1699
Grant Edwards writes:</p>
1700
1701
<blockquote><p>This means that Exchange Server is too [...] stupid to
1702
figure out which mailbox belongs to you. Instead of actually
1703
keeping track of which inbox belongs to which user, it uses some
1704
half-witted, guess-o-matic heuristic to try to guess your mailbox
1705
name from your username.</p>
1706
1707
<p>In your case it doesn't work because your username maps to more
1708
than one mailbox. For some people it doesn't work because their
1709
username maps to zero mailboxes.</p>
1710
1711
<p>You've got several options:</p>
1712
1713
<ul>
1714
<li>Get your administrator to configure the server so that
1715
usernames and mailbox names are the same.</li>
1716
1717
<li>Get your administrator to add an alias that maps your username
1718
explicitly to your mailbox name.</li>
1719
</ul>
1720
</blockquote>
1721
1722
<p>But, the best option involves finding a server that runs better
1723
software.</p>
1724
1725
<h2><a id="S3" name="S3">S3. How can I use fetchmail with HP
1726
OpenMail?</a></h2>
1727
1728
<p>No special configuration is required, but OpenMail versions
1729
prior to 6.0 have an annoying bug similar to the big one in <a
1730
href="#S2">Microsoft Exchange</a>. The message sizes it gives in
1731
the LIST are rounded to the nearest 1024 bytes. It also has a nasty
1732
habit of discarding headers it doesn't recognize, such as X- and
1733
Resent- headers.</p>
1734
<p>OpenMail's project manager claims these bugs have been fixed in
1735
6.0.</p>
1736
1737
<p>We've had a more recent report (December 2001) that the TOP
1738
command fails, returning only one line regardless of its argument,
1739
on something identifying itself as "OpenMail POP3 interface".</p>
1740
1741
<h2><a id="S4" name="S4">S4. How can I use fetchmail with Novell GroupWise?</a></h2>
1742
1743
<p>The Novell GroupWise IMAP server is (according to the designer of
1744
IMAP) unusably broken. Among other things, it doesn't include a required
1745
content length in its BODY[TEXT] response.</p>
1746
1747
<p>Fetchmail works around this problem to some extent, but no guarantees.</p>
1748
1749
<h2><a id="S5" name="S5">S5. How can I use fetchmail with
1750
InterChange?</a></h2>
1751
1752
<p>You can't. At least not if you want to be able to see
1753
attachments. InterChange has a bug similar to the MailMax server (<a
1754
    href="#S6">see below</a>):
1755
it reports the message length with attachments but doesn't download
1756
them on TOP or RETR.</p>
1757
1758
<p>On Jan 9 2001, the people at InfiniteMail sent ESR mail informing
1759
him that their new 3.61.08 release of InterChange fixed this
1760
problem.</p>
1761
1762
<h2><a id="S6" name="S6">S6. How can I use fetchmail with MailMax?</a></h2>
1763
1764
<p>You can't. At least not if you want to be able to see
1765
attachments. MailMax has a bug; it reports the message length with
1766
attachments but doesn't download them on TOP or RETR.</p>
1767
1768
<p>Also, we're told that TOP sometimes fails to retrieve the entire
1769
message even when enough lines have been specified. The MailMax
1770
developers have acknowledged this bug as of 4 May 2000, but there
1771
is no fix yet. If you must use this server, force RETR with the
1772
<tt>fetchall</tt> option.</p>
1773
1774
<h2><a id="S7" name="S7">S7. How can I use fetchmail with FTGate?</a></h2>
1775
1776
<p>The FTGate V2 server (and possibly older versions as well) has a
1777
weird bug. It answers OK twice to a TOP request! Use the
1778
<code>fetchall</code> option to force use of RETR and work around
1779
this bug.</p>
1780
1781
<hr/>
1782
<h1>How to fetchmail work with specific ISPs</h1>
1783
<h2><a id="I1" name="I1">I1. How can I use fetchmail with CompuServe RPA?</a></h2>
1784
1785
<p>First, make sure your fetchmail has the RPA support compiled in.
1786
Stock fetchmail binaries (such as you might get from an RPM) don't.
1787
You can check this by looking at the output of <code>fetchmail
1788
-V</code>; if you see the string "+RPA" after the version ID you're
1789
good to go, otherwise you'll have to build your own from sources
1790
(see the INSTALL file in the source distribution for
1791
directions).</p>
1792
1793
<p>Give your CompuServe pass-phrase in lower case as your password.
1794
Add '@compuserve.com' to your user ID so that it looks like 'user
1795
&lt;UserID&gt;@compuserve.com', where &lt;UserID&gt; can be either
1796
your numerical userID or your E-mail nickname. An RPA-enabled
1797
fetchmail will automatically check for csi.com in the POP server's
1798
greeting line. If that's found, and your user ID ends with
1799
'@compuserve.com', it will query the server to see if it is
1800
RPA-capable, and if so do an RPA transaction rather than a
1801
plain-text password handshake.</p>
1802
1803
<p><strong>Warning:</strong> the debug (-v -v) output of fetchmail
1804
will show your pass-phrase in Unicode!</p>
1805
1806
<p>These two .fetchmailrc entries show the difference between an
1807
RPA and non-RPA configuration:</p>
1808
1809
<pre>
1810
# This version will use RPA
1811
poll csi.com via "pop.site1.csi.com" with proto POP3 and options no dns
1812
    user "CSERVE_USER@compuserve.com" there with password "CSERVE_PASSWORD"
1813
        is LOCAL_USER here options fetchall stripcr
1814
1815
# This version will not use RPA
1816
poll non-rpa.csi.com via "pop.site1.csi.com" with proto POP3 and options no dns
1817
    user "CSERVE_USER" there with password "CSERVE_POP3_PASSWORD"
1818
       is LOCAL_USER here options fetchall stripcr
1819
</pre>
1820
1821
<h2><a id="I2" name="I2">I2. How can I use fetchmail with Demon
1822
Internet's SDPS?</a></h2>
1823
1824
<h3>Single-drop mode</h3>
1825
1826
<p>You can get fetchmail to download the email for just one user
1827
from Demon Internet's POP3 server by giving it a username
1828
consisting of your Demon user name followed by your account name,
1829
with an at-sign between them.</p>
1830
1831
<p>For example, to download email for the user
1832
&lt;philh@vision25.demon.co.uk&gt;, you could use the following
1833
.fetchmailrc file:</p>
1834
1835
<pre>
1836
set postmaster "philh"
1837
poll pop3.demon.co.uk with protocol POP3:
1838
    user "philh@vision25" is philh
1839
</pre>
1840
1841
<h3>Multi-drop mode</h3>
1842
1843
<p>Demon Internet's SDPS service is an implementation of POP3. All
1844
messages have a Received: header added when they enter the
1845
maildrop, like this:</p>
1846
1847
<pre>
1848
   Received: from punt-1.mail.demon.net by mailstore for fred@xyz.demon.co.uk
1849
             id 899963657:10:27896:0; Thu, 09 Jul 98 05:54:17 GMT
1850
</pre>
1851
1852
<p>To enable multi-drop mode you need to tell fetchmail that
1853
'mailstore' is the name of the host which accepted the mail, and
1854
let it know the hostname part(s) of your E-mail address. The
1855
following example assumes that your hostname is xyz.demon.co.uk,
1856
and that you have also bought "mail forwarding" for the domain
1857
my-company.co.uk (in which case your MTA must also be configured to
1858
accept mail sent to user@my-company.co.uk)</p>
1859
1860
<pre>
1861
     poll pop3.demon.co.uk proto pop3 aka mailstore no dns:
1862
       localdomains xyz.demon.co.uk my-company.co.uk
1863
       user xyz is *
1864
</pre>
1865
1866
<p>Note that Demon may delete mail on the server which is more than
1867
30 days old; see their <a
1868
href="http://www.demon.net/helpdesk/producthelp/mail/sdps-tech.html/">POP3
1869
page</a> for details.</p>
1870
1871
<h3>The SDPS extension</h3>
1872
1873
<p>There's a different way to do multidrop. It's not necessary on
1874
Demon Internet, since fetchmail can parse Received addresses, but
1875
the person who implemented this didn't know that. It may be useful
1876
if Demon Internet ever changes mail transports.</p>
1877
1878
<p>SDPS includes a non-standard extension for retrieving the
1879
envelope of a message (*ENV), which fetchmail optionally supports
1880
if compiled with the --enable-SDPS option. If you have it, the
1881
first line of the fetchmail -V response will include the string
1882
"+SDPS".</p>
1883
1884
<p>Once you have SDPS compiled in, fetchmail in POP3 mode will
1885
automatically detect when it's talking to a Demon Internet host in
1886
multidrop mode, and use the *ENV extension to get an envelope To
1887
address.</p>
1888
1889
<p>The autodetection works by looking at the hostname in the POP3
1890
greeting line; if you're accessing Demon Internet through a proxy
1891
it may fail. To force SDPS mode, pick "sdps" as your protocol.</p>
1892
1893
<h2><a id="I3" name="I3">I3. How can I use fetchmail with usa.net's
1894
servers?</a></h2>
1895
1896
<p>Enable '<code>fetchall</code>'. A user reports that the 2.2
1897
version of USA.NET's POP server reports that you must use the
1898
'<code>fetchall</code>' option to make sure that all of the mail is
1899
retrieved, otherwise some may be left on the server. This is almost
1900
certainly a server bug.</p>
1901
1902
<p>The usa.net servers (at least in their 2.2 version, June 1998)
1903
don't handle the TOP command properly, either. Regardless of the
1904
argument you give it, they retrieve only about 10 lines of the
1905
message. Fetchmail normally uses TOP for message retrieval in order
1906
to avoid marking messages seen, but '<code>fetchall</code>' forces
1907
it to use RETR instead.</p>
1908
1909
<p>Also, we're told USA.NET adds a ton of hops to your messages.
1910
You may need to raise the MaxHopCount parameter in your sendmail.cf
1911
to avoid having fetched mail rejected.</p>
1912
1913
<h2><a id="I4" name="I4">I4. How can I use fetchmail with geocities
1914
POP3 servers?</a></h2>
1915
1916
<p>Nathan Cutler reports that the the mail.geocities.com POP3
1917
servers fail to include the first Received line of the message in
1918
the send to fetchmail. This can solve problems if your MUA
1919
interprets Received continuations as body lines and doesn't parse
1920
any of the following headers.</p>
1921
1922
<p>Workaround is to use "mda" keyword or "--mda" switch:</p>
1923
1924
<pre>
1925
mda "sed -e '1s/^\t/Received: /' | formail | /usr/bin/procmail -d &lt;user&gt;"
1926
</pre>
1927
1928
<p>Replace \t with exactly one tabulation character.</p>
1929
1930
<p>You should also consider using "fetchall" option because
1931
Geocities' servers sometimes think that the first 45 messages have
1932
already been read.</p>
1933
1934
<h2><a id="I5" name="I5">I5. How can I use fetchmail with Hotmail or Lycos Webmail?</a></h2>
1935
1936
<p>You can't directly. But you can use fetchmail with hotmail or lycos
1937
webmail with the help of the <a
1938
href='http://people.freenet.de/courierdave/'>HotWayDaemon</a>
1939
daemon. You don't even need to install hotwayd as a daemon in
1940
<samp>inetd.conf</samp> but can use it as a plugin. Your
1941
configuration should look like this:</p>
1942
1943
<pre>
1944
poll localhost protocol pop3 tracepolls
1945
   plugin "/usr/local/sbin/hotwayd -l 0 -p yourproxy:yourproxyport"
1946
   username "youremail@hotmail.com" password "yourpassword"
1947
   fetchall
1948
</pre>
1949
1950
<p>As a second option you may consider using <a
1951
href="http://linux.cudeso.be/linuxdoc/gotmail.php">gotmail</a>.</p>
1952
1953
<h2><a id="I6" name="I6">I6. How can I use fetchmail with MSN?</a></h2>
1954
1955
<p>You can't. MSN uses something that looks like POP3, except the
1956
authentication part is nonstandard. And of course they don't
1957
document it, so nobody but their Windows clients can speak it.</p>
1958
1959
<p>This is a customer lock-in tactic; we recommend boycotting MSN
1960
as the only appropriate response.</p>
1961
1962
<p>As of 5.0.8, we have support for the client side of NTLM
1963
authentication. It's possible this may enable fetchmail to talk to
1964
MSN; if so, somebody should report it so this FAQ can be
1965
corrected.</p>
1966
1967
<h2><a id="I7" name="I7">I7. How can I use fetchmail with SpryNet?</a></h2>
1968
1969
<p>The SpryNet POP3 servers mark a message queried with TOP as
1970
seen. This means that if your connection drops in mid-message, it
1971
may end up invisibly stuck on your mail spool. Use the
1972
<code>fetchall</code> flag to ensure that it's recovered on the
1973
next cycle.</p>
1974
1975
<h2><a id="I8" name="I8">I8. How can I use fetchmail with comcast.net or
1976
	other Maillennium servers?</a></h2>
1977
1978
<p>Stock fetchmail will work with a
1979
Maillennium&nbsp;POP3/PROXY&nbsp;server... <em>but</em> this server will
1980
truncate "TOP" responses after 64&nbsp;-&nbsp;82 kB (we have varying reports),
1981
in violation of Internet Standard #53 aka. RFC-1939 (POP3). Don't
1982
mistake this for a fetchmail bug. (Reported July 2003.) Comcast
1983
documented they haven't understood what this is about in <a
1984
    href="http://lists.ccil.org/pipermail/fetchmail-friends/2004-April/008523.html">two
1985
messages from April 2004.</a></p>
1986
1987
<p>Beginning with version 6.3.2, fetchmail will fall back to the RETR
1988
command if the greeting string contains "Maillennium POP3/PROXY server",
1989
and print a warning message. This means however that fetchmail has no
1990
means to prevent the "seen" flag from being set on the server (Note that
1991
officially, POP3 has no notion of seen tracking, but it works for some
1992
sites.)</p>
1993
1994
<p>Workaround for older versions: use the <tt>fetchall</tt> option.</p>
1995
1996
<h2><a id="I9" name="I9">I9. How can I use fetchmail with GMail/Google Mail?</a></h2>
1997
1998
<p>Google's IMAP servers, as of April 2008, are broken and re-encode
1999
MIME-encoded headers improperly and are not feature-complete yet. The
2000
model how their servers organize mail also deviates in significant ways
2001
from what the POP3 or IMAP protocol 'fathers' conceived. This means all
2002
sorts of strange effects, for instance, your sent mail may show up in
2003
the mail that fetchmail fetches. It's best to avoid fetching mail from
2004
Google until they are using standards-compliant software.</p>
2005
2006
<p>If you still need to use Google's mail service, these links may help (valid as of 2011-04-13):</p>
2007
<ul>
2008
    <li><a href="http://mail.google.com/support/bin/topic.py?hl=en&amp;topic=12805">Other ways to access Gmail &gt; POP</a></li>
2009
    <li><a href="http://mail.google.com/support/bin/topic.py?hl=en&amp;topic=12806">Other ways to access Gmail &gt; IMAP</a></li>
2010
<li><a href="http://mail.google.com/support/bin/answer.py?hl=en&amp;answer=47948">Using POP on multiple clients or mobile devices</a></li>
2011
<li><a href="http://mail.google.com/support/bin/answer.py?hl=en&amp;answer=13291">Some [POP3] mail was not downloaded</a></li>
2012
<li><a href="http://mail.google.com/support/bin/answer.py?hl=en&amp;answer=78774">I'm having problems downloading [IMAP] mail</a></li>
2013
</ul>
2014
2015
<hr/>
2016
<h1>How to set up well-known security and authentication
2017
methods</h1>
2018
<h2><a id="K1" name="K1">K1. How can I use fetchmail with SOCKS?</a></h2>
2019
2020
<p>Giuseppe Guerini added a <kbd>--with-socks</kbd> compile-time option
2021
that supports linking with socks library. If you specify the value of
2022
this option as "yes", the configure script will try to find the Rconnect
2023
library and set the makefile up to link it. You can also specify a
2024
directory containing the Rconnect library.</p>
2025
2026
<p>Alan Schmitt has added a similar <kbd>--with-socks5</kbd> option that may
2027
work better if you have a recent version of the SOCKS library.</p>
2028
2029
<p>In either case, fetchmail has no direct configuration hooks, but you
2030
can specify which socks configuration file the library should read by
2031
means of the <tt>SOCKS_CONF</tt> environment variable. In order to
2032
bypass the SOCKS proxy altogether, you could run (adding your usual
2033
options to the end of this line):</p>
2034
2035
<pre>env SOCKS_CONF=/dev/null fetchmail</pre>
2036
2037
<h2><a id="K2" name="K2">K2. How can I use fetchmail with IPv6 and
2038
IPsec?</a></h2>
2039
2040
<p>To use fetchmail with IPv6, you need a system that supports
2041
IPv6, the "Basic Socket Interface Extensions for IPv6" (RFC 2133).
2042
</p>
2043
2044
<p>The NRL IPv6+IPsec software distribution can be obtained from:
2045
<a
2046
href="http://web.mit.edu/network/isakmp/">http://web.mit.edu/network/isakmp/</a></p>
2047
2048
<p>More information on using IPv6 with Linux can be obtained
2049
from:</p>
2050
2051
<ul>
2052
<li><a
2053
href="http://www.bieringer.de/linux/IPv6/IPv6-HOWTO/IPv6-HOWTO.html">
2054
http://www.bieringer.de/linux/IPv6/IPv6-HOWTO/IPv6-HOWTO.html</a></li>
2055
</ul>
2056
2057
<h2><a id="K3" name="K3">K3. How can I get fetchmail to work with
2058
ssh?</a></h2>
2059
2060
<p>Use the <tt>plugin</tt> option. This is dead simple with
2061
IMAP:</p>
2062
2063
<pre>
2064
    plugin "ssh %h /usr/sbin/imapd"
2065
</pre>
2066
2067
<p>You may have to use a different absolute pathname, whatever the
2068
location of imapd on your mailserver is. This option tells
2069
fetchmail that instead of opening a connection on the server's port
2070
143 and doing standard IMAP authentication, fetchmail should ssh to
2071
the server and run imapd, using the more secure ssh authentication
2072
(as well as getting ssh's end-to-end encryption). Most IMAP daemons
2073
will detect that they've been called from the command line and
2074
assume the connection is preauthenticated.</p>
2075
2076
<p>POP3 daemons aren't quite as smart. They won't know they are
2077
preauthenticated in this mode, so you'll actually have to ship your
2078
password. It will be under ssh encryption, though, so that
2079
shouldn't be a problem.</p>
2080
2081
<h2><a id="K4" name="K4">K4. What do I have to do to use the
2082
IMAP-GSS protocol?</a></h2>
2083
2084
<p>Fetchmail can use RFC1731 GSSAPI authorization to safely
2085
identify you to your IMAP server, as long as you can share
2086
Kerberos&nbsp;V credentials with your mail host and you have a GSSAPI-capable
2087
IMAP server.</p>
2088
2089
<p>fetchmail does not compile in support for GSS by
2090
default, since it requires libraries from a Kerberos V
2091
distribution, such as <a href="http://web.mit.edu/Kerberos/">MIT
2092
    Kerberos</a> or <a href="http://www.h5l.org/">Heimdal
2093
    Kerberos</a>.</p>
2094
2095
<p>If you have these, compiling in GSS support is simple: add a
2096
<code>--with-gssapi=[/path/to/krb5/root]</code> option to
2097
configure. For instance, I have all of my Kerberos V libraries
2098
installed under /usr/krb5 so I run <code>configure
2099
--with-gssapi=/usr/krb5</code></p>
2100
2101
<p>Setting up Kerberos V authentication is beyond the scope of this
2102
FAQ (you may find Jim Rome's paper <a
2103
href="http://www.ornl.gov/~jar/HowToKerb.html">How to Kerberize
2104
your site</a> helpful), but you'll at least need to add a
2105
credential for imap/[mailhost] to the keytab of the mail server
2106
(IMAP doesn't just use the host key). Then you'll need to have your
2107
credentials ready on your machine (cf. kinit).</p>
2108
2109
<p>After that things are very simple. Set your protocol to imap-gss
2110
in your .fetchmailrc, and omit the password, since imap-gss doesn't
2111
need one. You can specify a username if you want, but this is only
2112
useful if your mailbox belongs to a username different from your
2113
Kerberos principal.</p>
2114
2115
<p>Now you don't have to worry about your password appearing in
2116
cleartext in your .fetchmailrc, or across the network.</p>
2117
2118
<h2><a id="K5" name="K5">K5. How can I use fetchmail with
2119
SSL?</a></h2>
2120
2121
<p>You'll need to have the <a
2122
href="http://www.openssl.org/">OpenSSL</a> libraries installed, and they
2123
should at least be version 0.9.7.
2124
Configure with --with-ssl. If you have the OpenSSL libraries
2125
installed in commonly-used default locations, this will
2126
suffice. If you have them installed in a non-default location,
2127
you'll need to specify the OpenSSL installation directory as an argument
2128
to --with-ssl after an equal sign.</p>
2129
2130
<p>Fetchmail binaries built this way support <code>ssl</code>,
2131
<code>sslkey</code>, and <code>sslcert</code> options that control
2132
SSL encryption, and will automatically use <code>tls</code> if the
2133
server offers it. You will need to have an SSL-enabled mailserver to
2134
use these options. See the manual page for details and some words
2135
of care on the limited security provided.</p>
2136
2137
<p>If your open OpenSSL session dies with a message that complains
2138
"PRNG not seeded", update or improve your operating system. This
2139
means that the OpenSSL library on your machine has been unable to
2140
locate a source of random bits from which to seed its random-number
2141
generator; normally these come from the <tt>/dev/urandom</tt>, and
2142
this message probably means your OS doesn't have that device.</p>
2143
2144
<p>An interactive program could seed the random number generator
2145
from keystroke timings or some other form of user input. Because
2146
fetchmail is primarily designed to run forever as a background
2147
daemon, that option is not available in this case.</p>
2148
2149
<p>If you don't have the libraries installed, but do have the
2150
OpenSSL utility toolkit, something like this may work (but will not
2151
authenticate the server):</p>
2152
2153
<pre>
2154
poll MYSERVER port 993 plugin "openssl s_client -connect %h:%p"
2155
        protocol imap username MYUSERNAME password MYPASSWORD
2156
</pre>
2157
2158
<p>You should note that SSL is only secure against a "man-in-the-middle"
2159
attack if the client is able to verify that the peer's public key is the
2160
correct one, and has not been substituted by an attacker. fetchmail can do
2161
this in one of two ways: by verifying the SSL certificate, or by checking
2162
the fingerprint of the peer's public key.</p>
2163
2164
<p>There are three parts to SSL certificate verification: checking that the
2165
domain name in the certificate matches the hostname you asked to connect to;
2166
checking that the certificate expiry date has not passed; and checking that
2167
the certificate has been signed by a known Certificate Authority (CA). This
2168
last step takes some preparation, as you need to install the root
2169
certificates of all the CA's which you might come across.</p>
2170
2171
<p>The easiest way to do this is using the root CA keys supplied in the
2172
OpenSSL distribution, which means you need to download and unpack the
2173
source tarball from www.openssl.org. Once you have done that:</p>
2174
2175
<ol>
2176
<li><code>mkdir /etc/ssl/certs</code></li>
2177
<li>in the openssl-x.x.x/certs directory: <code>cp *.pem /etc/ssl/certs/</code></li>
2178
<li>in the openssl-x.x.x/tools directory: edit c_rehash and set
2179
<code>$dir="/etc/ssl"</code></li>
2180
<li>run "perl c_rehash". This generates a number of symlinks within the
2181
/etc/ssl/certs/ directory</li>
2182
</ol>
2183
2184
<p>Now in .fetchmailrc, set option sslcertpath to point to this
2185
directory:</p>
2186
2187
<pre>
2188
poll pop3.example.com proto pop3 uidl no dns
2189
  user foobar@example.com password xyzzy is foobar ssl sslcertpath /etc/ssl/certs
2190
</pre>
2191
2192
<p>If the server certificate has not been signed by a known CA (e.g. it is a
2193
self-signed certificate), then this certificate validation will always
2194
fail.</p>
2195
2196
<p>Certificate verification is always attempted. If it fails, by default a
2197
warning is printed but the connection carries on (which means you are not
2198
protected against attack). If your server's certificate has been properly
2199
set up and verifies correctly, then add the "sslcertck" option to enforce
2200
validation. If your server doesn't have a valid certificate though (e.g. it
2201
has a self-signed certificate) then it will never verify, and the only way
2202
you can protect yourself is by checking the fingerprint.</p>
2203
2204
<p>To check the peer fingerprint: first use fetchmail -v once to connect to
2205
the host, at a time when you are pretty sure that there is no attack in
2206
progress (e.g. you are not traversing any untrusted network to reach the
2207
server). Make a note of the fingerprint shown. Now embed this in your
2208
.fetchmailrc using the sslfingerprint option: e.g.</p>
2209
2210
<pre>
2211
poll pop3.example.com proto pop3 uidl no dns
2212
  user foobar@example.com password xyzzy is foobar
2213
  ssl sslfingerprint "67:3E:02:94:D3:5B:C3:16:86:71:37:01:B1:3B:BC:E2"
2214
</pre>
2215
2216
<p>When you next connect, the public key presented by the server will be
2217
verified against the fingerprint given. If it's different, it may mean that
2218
a man-in-the-middle attack is in progress - or it might just mean that the
2219
server changed its key. It's up to you to determine which has happened.</p>
2220
2221
<h2><a id="K6" name="K6">K6. How can I tell fetchmail not to use TLS
2222
	if the server advertises it? Why does fetchmail use SSL even
2223
	though not configured?</a></h2>
2224
2225
<p>Some servers advertise STLS (POP3) or STARTTLS (IMAP), and fetchmail
2226
will automatically attempt TLS negotiation if SSL was enabled at compile
2227
time.  This can however cause problems if the upstream didn't configure
2228
his certificates properly.</p>
2229
2230
<p>In order to prevent fetchmail from trying TLS (STLS, STARTTLS)
2231
negotiation, add this option:</p>
2232
2233
<pre>sslproto ssl23</pre>
2234
2235
<p>This restricts fetchmail's SSL/TLS protocol choice from the default
2236
"SSLv2, SSLv3, TLSv1" to the two SSL variants, disabling TLSv1. Note
2237
however that this causes the connection to be unencrypted unless an
2238
encrypting &quot;plugin&quot; is used or SSL is requested explicitly.</p>
2239
2240
<hr/>
2241
<h1>Runtime fatal errors</h1>
2242
<h2><a id="R1" name="R1">R1. Fetchmail isn't working, and -v shows
2243
'SMTP connect failed' messages.</a></h2>
2244
2245
<p>Fetchmail itself is probably working, but your SMTP port 25
2246
listener is down or inaccessible.</p>
2247
2248
<p>The first thing to check is if you can telnet to port 25 on your
2249
smtp host (which is normally 'localhost' unless you've specified an
2250
smtp option in your .fetchmailrc or on the command line) and get a
2251
greeting line from the listener. If the SMTP host is inaccessible
2252
or the listener is down, fix that first.</p>
2253
2254
<p>In Red Hat Linux 6.x, SMTP is disabled by default. To fix this,
2255
set "DAEMON=yes" in your /etc/sysconfig/sendmail file, then restart
2256
sendmail by running "/sbin/service sendmail restart".</p>
2257
2258
<p>If the listener seems to be up when you test with telnet, the
2259
most benign and typical problem is that the listener had a
2260
momentary seizure due to resource exhaustion while fetchmail was
2261
polling it -- process table full or some other problem that stopped
2262
the listener process from forking. If your SMTP host is not
2263
'localhost' or something else in /etc/hosts, the fetchmail glitch
2264
could also have been caused by transient nameserver failure.</p>
2265
2266
<p>Try running fetchmail -v again; if it succeeds, you had one of
2267
these kinds of transient glitch. You can ignore these hiccups,
2268
because a future fetchmail run will get the mail through.</p>
2269
2270
<p>If the listener tests up, but you have chronic failures trying
2271
to connect to it anyway, your problem is more serious. One way to
2272
work around chronic SMTP connect problems is to use --mda. But this
2273
only attacks the symptom; you may have a DNS or TCP routing
2274
problem. You should really try to figure out what's going on
2275
underneath before it bites you some other way.</p>
2276
2277
<p>We have one report (from toby@eskimo.com) that you can sometimes
2278
solve such problems by doing an <code>smtp</code> declaration with
2279
an IP address that your routing table maps to something other than
2280
the loopback device (he used ppp0).</p>
2281
2282
<p>We also have a report that this error can be caused by having an
2283
/etc/hosts file that associates your client host name with more
2284
than one IP address.</p>
2285
2286
<p>It's also possible that your DNS configuration isn't looking at
2287
<code>/etc/hosts</code> at all. If you're using libc5, look at
2288
<code>/etc/resolv.conf</code>; it should say something like:</p>
2289
2290
<pre>
2291
        order hosts,bind
2292
</pre>
2293
2294
<p>so your <code>/etc/hosts</code> file is checked first. If you're
2295
running GNU libc6, check your <code>/etc/nsswitch.conf</code> file.
2296
Make sure it says something like</p>
2297
2298
<pre>
2299
        hosts:  files dns
2300
</pre>
2301
2302
<p>again, in order to make sure <code>/etc/hosts</code> is seen
2303
first.</p>
2304
2305
<p>If you have a hostname set for your machine, and this hostname
2306
does not appear in /etc/hosts, you will be able to telnet to port
2307
25 and even send a mail with rcpt to: user@host-not-in-/etc/hosts,
2308
but fetchmail can't seem to get in touch with sendmail, no matter
2309
what you set smtpaddress to.</p>
2310
2311
<p>We had another report from a Linux user of fetchmail 2.1 who
2312
solved his SMTP connection problem by removing the reference to
2313
-lresolv from his link line and relinking. Apparently in some older
2314
Linux distributions the libc bind library version works better.</p>
2315
2316
<p>As of 2.2, the configure script has been hacked so the bind
2317
library is linked only if it is actually needed. So under Linux it
2318
won't be, and this particular cause should go away.</p>
2319
2320
<h2><a id="R2" name="R2">R2. When I try to configure an MDA,
2321
fetchmail doesn't work.</a></h2>
2322
2323
<p>(I hear this one from people who have run into the blank-line
2324
problem in <a href="#X1">X1</a>.)</p>
2325
2326
<p>Try sending yourself test mail and retrieving it using the
2327
command-line options '<code>-k -m cat</code>'. This will dump
2328
exactly what fetchmail retrieves to standard output (plus the
2329
Received line fetchmail itself adds to the headers).</p>
2330
2331
<p>If the dump doesn't match what shows up in your mailbox when you
2332
configure an MDA, your MDA is mangling the message. If it doesn't
2333
match what you sent, then fetchmail or something on the server is
2334
broken.</p>
2335
2336
<h2><a id="R3" name="R3">R3. Fetchmail dumps core when given an
2337
invalid rc file.</a></h2>
2338
2339
<p>Note that this bug should no longer occur when using prepackaged
2340
fetchmail versions or installing unmodified original tarballs, since
2341
these ship with a proper parser .c file.</p>
2342
2343
<p>This is usually reported from AIX or Ultrix, but has even been
2344
known to happen on Linuxes without a recent version of
2345
<code>flex</code> installed. The problem appears to be a result of
2346
building with an archaic version of lex.</p>
2347
2348
<p>Workaround: fix the syntax of your .fetchmailrc file.</p>
2349
2350
<p>Fix: build and install the latest version of <a
2351
    href="http://flex.sourceforge.net/">flex</a>.</p>
2352
2353
<h2><a id="R4" name="R4"><strike>R4. Fetchmail dumps core in -V mode, but
2354
	operates normally otherwise.</strike></a></h2>
2355
2356
<p><em>The information that used to be here referred to bugs in Linux libc5
2357
    systems, which are deemed obsolete by now.</em></p>
2358
2359
<h2><a id="R5" name="R5">R5. Running fetchmail in daemon mode
2360
doesn't work.</a><br/>
2361
</h2>
2362
2363
<p>We have one report from a SunOS 4.1.4 user that trying to run
2364
fetchmail in detached daemon mode doesn't work, but that using the
2365
same options with -N (nodetach) is OK. We have another report of
2366
similar behavior from one Linux user, but many other Linux users
2367
report no problem.</p>
2368
2369
<p>If this happens, you have a specific portability problem with
2370
the code in daemon.c that detaches and backgrounds the daemon
2371
fetchmail. The isolated Linux case has been chased down to a
2372
failure in dup(2) that may reflect a glibc bug.</p>
2373
2374
<p>As a workaround, you can start fetchmail with -N and an
2375
ampersand to background it. A Sun user recommends this:</p>
2376
2377
<pre>
2378
(fetchmail --nodetach &lt;other params&gt; &amp;)
2379
</pre>
2380
2381
<p>The extra pair of parens is significant --- it makes sure that
2382
the process detaches from the initial shell (one more shell is
2383
started and dies immediately, detaching fetchmail and making it
2384
child of PID 1). This is important when you start fetchmail
2385
interactively and than quit interactive shell. The line above makes
2386
sure fetchmail lives after that!</p>
2387
2388
<h2><a id="R6" name="R6">R6. Fetchmail randomly dies with socket
2389
errors.</a></h2>
2390
2391
<p>Check the MTU value in your PPP interface reported by
2392
<code>/sbin/ifconfig</code>. If it's over 600, change it in your
2393
PPP options file. (<code>/etc/ppp/options</code> on my box). Here
2394
are option values that work:</p>
2395
2396
<pre>
2397
  mtu 552
2398
  mru 552
2399
</pre>
2400
2401
<p>Another circumstance that can trigger this is if you are polling
2402
a virtual-mail-server name that is round-robin connected to
2403
different actual servers, so you get different IP addresses on
2404
different poll cycles. To work around this, change the poll name
2405
either to the real name of one of the servers in the ring or to a
2406
corresponding IP address.</p>
2407
2408
<h2><a id="R7" name="R7">R7. Fetchmail running as root stopped
2409
working after an OS upgrade</a></h2>
2410
2411
<p>In RH 6.0, the HOME value in the boot-time root environment
2412
changed from /root to / as the result of a change in init. Move
2413
your .fetchmailrc or use a -f option to explicitly point at the
2414
file. (Oddly, a similar problem has been reported from Debian
2415
systems.)</p>
2416
2417
<h2><a id="R8" name="R8">R8. Fetchmail is timing out after fetching
2418
certain messages but before deleting them</a></h2>
2419
2420
<p>There's a TCP/IP stalling problem under Redhat 6.0 (and possibly
2421
other recent Linuxes) that can cause this symptom. Brian Boutel
2422
writes:</p>
2423
2424
<blockquote>
2425
<p>TCP timestamps are turned on on my Linux boxes (I assume it's
2426
now the default). This uses 12 extra bytes per segment. When the
2427
tcp connection starts, the other end agrees a MSS of 1460, and then
2428
fragments 1460 byte chunks into 1448 and 12, because is is not
2429
allowing for the timestamp.</p>
2430
2431
<p>Then, for reasons I can't explain, it waits a long time
2432
(typically 2 minutes) after the ack is sent before sending the next
2433
(fragmented) packet. Turning off tcp timestamps avoids the
2434
fragmentation and restores normal behaviour. To do this,
2435
[execute]</p>
2436
2437
<p>echo 0 &gt; /proc/sys/net/ipv4/tcp_timestamps</p>
2438
2439
<p>I'm still unclear about the details of why this is happening. At
2440
least [now] I am now getting good performance and no queue
2441
blocking.</p>
2442
</blockquote>
2443
2444
<h2><a id="R9" name="R9">R9. Fetchmail is timing out during message
2445
fetches</a></h2>
2446
2447
<p>This is probably a general networking issue. Sending a "RETR"
2448
command will cause the server to start sending large amounts of
2449
data, which means large packets. If your networking layer has a
2450
packet-fragmentation problem or improper firewall settings break Path
2451
MTU discovery (when for instance all ICMP traffic is blocked), that's
2452
where you'll see it.</p>
2453
2454
<h2><a id="R10" name="R10"><strike>R10. Fetchmail is dying with
2455
	SIGPIPE.</strike></a></h2>
2456
2457
<p><em>Fetchmail 6.3.5 and newer block SIGPIPE, and many older versions have
2458
  already handled this signal, so you shouldn't be seeing SIGPIPE
2459
at all.</em></p>
2460
2461
<h2><a id="R11" name="R11">R11. My server is hanging or emitting
2462
errors on CAPA.</a></h2>
2463
2464
<p>Your POP3 server is broken. You can work around this with the
2465
declaration <tt>auth password</tt> in your .fetchmailrc.</p>
2466
2467
<h2><a id="R12" name="R12">R12. Fetchmail isn't working and reports
2468
	getaddrinfo errors.</a></h2>
2469
<ol><li>Make sure you haven't mistyped the host name or address, and that
2470
    your DNS is working. If you cannot fix DNS, give the numeric host
2471
    literal, for instance, 192.168.0.1</li>
2472
    <li>Make sure your <code>/etc/services</code> file (or other
2473
    services database) contains the necessary service entries. If you
2474
    cannot fix the services database, use the --service option and give the
2475
    numeric port address. Common port addresses are:<table
2476
	summary="Common port addresses for IMAP, POP3 and their SSL
2477
	complements.">
2478
	<tr><th>service</th><th>port</th></tr>
2479
	<tr><td>IMAP</td><td>143</td></tr>
2480
	<tr><td>IMAP+SSL</td><td>993</td></tr>
2481
	<tr><td>POP3</td><td>110</td></tr>
2482
	<tr><td>POP3+SSL</td><td>995</td></tr>
2483
</table></li></ol>
2484
2485
<h2><a id="R13" name="R13">R13. What does "Interrupted system call"
2486
	mean?</a></h2>
2487
2488
<p>Non-fatal signals (such as timers set by fetchmail itself) can
2489
interrupt long-running functions and will then be reported as
2490
"Interrupted system call". These can sometimes be timeouts.</p>
2491
2492
<h2><a id="R14" name="R14">R14. Since upgrading fetchmail/OpenSSL, I can no longer connect!</a></h2>
2493
2494
<p>If the upgrade you did encompassed an upgrade to OpenSSL 1.0.0 or newer, you
2495
may need to run <code>c_rehash</code> on your certificate directories,
2496
particularly if you are using local certs directories (f. i. through fetchmail's <code>--sslcertpath</code> option).</p>
2497
2498
<p>Reason: OpenSSL 1.0.0, relative to earlier versions, uses a different hash
2499
for the symbolic links (symlinks) in its <code>certs/</code> directory, so you
2500
need to recreate the symlinks by running <kbd>c_rehash
2501
	/etc/ssl/certs</kbd> (adjust this to where your installation keeps its
2502
certificates), and you cannot easily share this certs directory with
2503
applications linked against older OpenSSL versions.</p>
2504
2505
<p>Note: OpenSSL's <code>c_rehash</code> script is broken in several versions,
2506
which can cause malfunction if several OpenSSL tools versions are installed in
2507
parallel in separate directories. In such cases, you may need a workaround to
2508
get things going. Assuming your OpenSSL 1.0.0 is installed in
2509
<code>/opt/openssl1.0.0</code> and your certificates are in
2510
<code>/home/hans/certs</code>, you'd do this (the corresponding fetchmail
2511
option is <kbd>--sslcertpath /home/hans/certs</kbd> on the commandline and
2512
<kbd>sslcertpath /home/hans/cert</kbd> in the rcfile):</p>
2513
2514
<pre>
2515
env PATH=/opt/openssl1.0.0/bin /opt/openssl1.0.0/bin/c_rehash /home/hans/certs
2516
</pre>
2517
2518
<h2><a id="R15" name="R15">R15. Help, I'm getting Authorization failure!</a></h2>
2519
2520
<p>First, try upgrading to fetchmail 6.3.18 or newer. Release 6.3.18 has
2521
received a considerable number of bug fixes for the authentication
2522
feature (AUTH, AUTHENTICATE, SASL). Most notably, fetchmail aborts SASL
2523
authentication attempts properly with an asterisk if it detects that it
2524
cannot make progress with a particular authentication scheme. This fixes
2525
issues where GSSAPI-enabled fetchmail cannot authenticate against
2526
Microsoft Exchange 2007 and 2010. <strong>Note</strong> that this is a
2527
bug in old fetchmail versions!</p>
2528
2529
<p>Fetchmail by default attempts to authenticate using various schemes.
2530
Fetchmail tries these schemes in order of descending security, meaning
2531
the most secure schemes are tried first.</p>
2532
2533
<p>However, sometimes the server offers a secure authentication scheme
2534
that is not properly configured, or an authentication scheme such as
2535
GSSAPI does requires credentials to be acquired externally. In some
2536
situations, fetchmail cannot know the scheme will fail without trying
2537
it. In most cases, fetchmail should proceed to the next authentication
2538
scheme automatically, but this sometimes does not work.</p>
2539
2540
<p><strong>Solution:</strong> Configure the right authentication scheme
2541
explicitly, for instance, with <kbd>--auth cram-md5</kbd> or <kbd>--auth
2542
    password</kbd> on the command line or <code>auth "cram-md5"</code> or
2543
	<code>auth "password"</code> in the rcfile. Details can be found
2544
	in the manual page.<br />
2545
	<strong>Note</strong> that auth password should only be used
2546
	across secure links (see the sslcertck and ssl/sslproto options).
2547
	</p>
2548
2549
<hr/>
2550
<h1>Hangs and lockups</h1>
2551
<h2><a id="H1" name="H1">H1. Fetchmail hangs when used with
2552
pppd.</a></h2>
2553
2554
<p>Your problem may be with pppd's 'demand' option. We have a
2555
report that fetchmail doesn't play well with it, but works with
2556
pppd if 'demand' is turned off. We have no idea why this is.</p>
2557
2558
<h2><a id="H2" name="H2">H2. Fetchmail hangs during the MAIL FROM
2559
exchange.</a></h2>
2560
2561
<p>The symptom: 'fetchmail -v' retrieves mail fine, but appears to
2562
hang after sending the MAIL FROM command</p>
2563
2564
<pre>
2565
SMTP&gt; MAIL FROM: &lt;someone@somewhere&gt;
2566
</pre>
2567
2568
<p>The hang is actually occuring when sendmail looks up a sender's
2569
address in DNS. The problem isn't in fetchmail but in the
2570
configuration of sendmail. You must enable the 'nodns' and
2571
'nocanonify' features of sendmail.</p>
2572
2573
<p>Here was my fix for RedHat 7.2:</p>
2574
2575
<ol>
2576
<li># cd /etc/mail</li>
2577
2578
<li># cp sendmail.mc sendmail-mine.mc</li>
2579
2580
<li>Edit sendmail-mine.mc and add lines:
2581
2582
<pre>
2583
   FEATURE(nodns)
2584
   FEATURE(nocanonify)
2585
</pre>
2586
</li>
2587
2588
<li>Build a new sendmail.cf
2589
2590
<pre>
2591
   # m4 sendmail-mine.cf &gt; /etc/sendmail.cf
2592
</pre>
2593
</li>
2594
2595
<li>Restart sendmail.</li>
2596
</ol>
2597
2598
<p>For more details consult the file
2599
/usr/share/sendmail-cf/README.</p>
2600
2601
<h2><a id="H3" name="H3">H3. Fetchmail hangs while fetching
2602
mail.</a></h2>
2603
2604
<p>Symptom: 'fetchmail -v' retrieves the first few messages,
2605
but hangs returning:</p>
2606
2607
<pre>
2608
 fetchmail: SMTP&lt; 550 5.0.0 Access denied
2609
 fetchmail: SMTP&gt; RSET
2610
 fetchmail: SMTP&lt; 250 2.0.0 Reset state
2611
 .......fetchmail:  flushed
2612
 fetchmail: POP3&gt; DELE 1
2613
 fetchmail: POP3&lt; +OK marked deleted
2614
</pre>
2615
2616
<p>Check and see if you're allowing sendmail connections through
2617
TCP wrappers.</p>
2618
2619
<p>Adding 'sendmail : 127.0.0.1' to /etc/hosts.allow could solve
2620
this problem.</p>
2621
2622
<hr/>
2623
<h1>Disappearing mail</h1>
2624
<h2><a id="D1" name="D1">D1. I think I've set up fetchmail
2625
correctly, but I'm not getting any mail.</a></h2>
2626
2627
<p>Maybe you have a .forward or alias set up that you've forgotten
2628
about. You should probably remove it.</p>
2629
2630
<p>Or maybe you're trying to run fetchmail in multidrop mode as
2631
root without a .fetchmailrc file. This doesn't do what you think it
2632
should; see question <a href="#C1">C1</a>.</p>
2633
2634
<p>Or you may not be connecting to the SMTP listener. Run fetchmail
2635
-v and see <a href="#R1">R1</a>.</p>
2636
2637
<p>Or you may have your local user set incorrectly. In the
2638
following line</p>
2639
2640
<pre>
2641
        user 'remoteuser' there with password '*' is 'localuser' here
2642
</pre>
2643
2644
<p>make sure that 'localuser' does exist and can receive mail.</p>
2645
2646
<h2><a id="D2" name="D2">D2. All my mail seems to disappear after a
2647
dropped connection.</a></h2>
2648
2649
<p>One POP3 daemon used in the Berkeley Unix world that reports
2650
itself as POP3 version 1.004 actually throws the queue away. 1.005
2651
fixed that. If you're running this one, upgrade immediately. (It
2652
also truncates long lines at column 1024.)</p>
2653
2654
<p>Many POP servers, if an interruption occurs, will restore the
2655
whole mail queue after about 10 minutes. Better ones will restore it
2656
right away. If you have an interruption and don't see it right
2657
away, cross your fingers and wait ten minutes before retrying.</p>
2658
2659
<p>Good servers are designed to restore the entire queue, including
2660
messages you have deleted. If you have one of these and it flakes out on
2661
you a lot, try setting a small <code>--fetchlimit</code> value. This
2662
will result in more IP connects to the server, but will mean it actually
2663
executes changes to the queue more often.</p>
2664
2665
<h2><a id="D3" name="D3">D3. Mail that was being fetched when I
2666
interrupted my fetchmail seems to have been vanished.</a></h2>
2667
2668
<p>Fetchmail only sends a delete mail request to the server when
2669
either (a) it gets a positive delivery acknowledgment from the SMTP
2670
listener, or (b) it gets one of the spam-filter errors (see the
2671
description of the <code>antispam&gt;</code> option) from the
2672
listener. No interrupt can cause it to lose mail.</p>
2673
2674
<p>However, IMAP2bis has a design problem in that its normal fetch
2675
command marks a message 'seen' as soon as the fetch command to get
2676
it is sent down. If for some reason the message isn't actually
2677
delivered (you take a line hit during the download, or your port 25
2678
listener can't find enough free disk space, or you interrupt the
2679
delivery in mid-message) that 'seen' message can lurk invisibly in
2680
your server mailbox forever.</p>
2681
2682
<p>Workaround: add the '<code>fetchall</code>' keyword to your
2683
fetch options.</p>
2684
2685
<p>Solution: switch to an <a href="http://www.imap.org/">IMAP4</a>
2686
server.</p>
2687
2688
<hr/>
2689
<h1>Multidrop-mode problems</h1>
2690
<h2><a id="M1" name="M1">M1. I've declared local names, but all my
2691
multidrop mail is going to root anyway.</a></h2>
2692
2693
<p>Somehow your fetchmail is never recognizing the hostname part of
2694
recipient names it parses out of Envelope-header lines (or these are
2695
improperly configured) as
2696
matching a name within the designated domains. To check this, run
2697
fetchmail in foreground with -v -v on. You will probably see a lot
2698
of messages with the format "line rejected, %s is not an alias of
2699
the mailserver" or "no address matches; forwarding to %s."</p>
2700
2701
<p>These errors usually indicate some kind of configuration
2702
problem.</p>
2703
2704
<p>The easiest workaround is to add a '<code>via</code>' option (if
2705
necessary) and add enough '<code>aka</code>' declarations to cover all
2706
of your mailserver's aliases, then say '<code>no dns</code>'. This will
2707
take DNS out of the picture (though it means mail may be uncollected if
2708
it's sent to an alias of the mailserver that you don't have listed).</p>
2709
2710
<p>Occasionally these errors indicate the sort of header-parsing
2711
problem described in <a href="#M7">M7</a>.</p>
2712
2713
<h2><a id="M2" name="M2">M2. I can't seem to get fetchmail to route
2714
to a local domain properly.</a></h2>
2715
2716
<p>A lot of people want to use fetchmail as a poor man's
2717
internetwork mail gateway, picking up mail accumulated for a whole
2718
domain in a single server mailbox and then routing based on what's
2719
in the To/Cc/Bcc lines.</p>
2720
2721
<p>In general, this is not really a good idea. It would be smarter
2722
to just let the mail sit in the mailserver's queue and use
2723
fetchmail's ETRN or ODMR modes to trigger SMTP sends periodically
2724
(of course, this means you have to poll more frequently than the
2725
mailserver's expiration period). If you can't arrange this, try
2726
setting up a UUCP feed.</p>
2727
2728
<p>If neither of these alternatives is available, multidrop mode
2729
may do (though you <em>are</em> going to get hurt by some mailing
2730
list software; see the caveats under THE USE AND ABUSE OF MULTIDROP
2731
MAILBOXES on the man page, and check what is needed at <a
2732
    href="http://home.pages.de/~mandree/mail/multidrop">Matthias
2733
    Andree's &quot;Requisites for working multidrop
2734
    mailboxes&quot;</a>). If you want to try it, the way to do it is
2735
with the '<code>localdomains</code>' option.</p>
2736
2737
<p>In general, if you use localdomains you need to make sure of two
2738
other things:</p>
2739
2740
<p><strong>1. You've actually set up your .fetchmailrc entry to
2741
invoke multidrop mode.</strong></p>
2742
2743
<p>Many people set a '<code>localdomains</code>' list and then
2744
forget that fetchmail wants to see more than one name (or the
2745
wildcard '*') in a '<code>here</code>' list before it will do
2746
multidrop routing.</p>
2747
2748
<p><strong>2. You may have to set 'no envelope'.</strong></p>
2749
2750
<p>Normally, multidrop mode tries to deduce an envelope address
2751
from a message before parsing the To/Cc/Bcc lines (this enables it
2752
to avoid losing to mailing list software that doesn't put a
2753
recipient address in the To lines).</p>
2754
2755
<p>Some ways of accumulating a whole domain's messages in a single
2756
server mailbox mean it all ends up with a single envelope address
2757
that is useless for rerouting purposes. In this particular case, sell
2758
your ISP a clue. If that does not work, you may have to set
2759
'<code>no envelope</code>' to prevent fetchmail from being
2760
bamboozled by this, but a missing envelope makes multidrop routing
2761
unreliable.</p>
2762
2763
<p>Check also answer <a href="#T1">T1</a> on a reliable way to do
2764
multidrop delivery if your ISP (or your mail redirection provider)
2765
is using qmail.</p>
2766
2767
<h2><a id="M3" name="M3">M3. I tried to run a mailing list using
2768
multidrop, and I have a mail loop!</a></h2>
2769
2770
<p>This isn't fetchmail's fault. Check your mailing list. If the
2771
list expansion includes yourself or anybody else at your mailserver
2772
(that is, not on the client side) you've created a mail loop. Just
2773
chop the host part off any local addresses in the list.</p>
2774
2775
<p>If you use sendmail, you can check the list expansion with
2776
<code>sendmail -bv</code>.</p>
2777
2778
<h2><a id="M4" name="M4"><strike>M4. My multidrop fetchmail seems to be
2779
having DNS problems.</strike></a></h2>
2780
2781
<p><em>The answer that used to be here no longer applies to
2782
    fetchmail.</em></p>
2783
2784
<h2><a id="M5" name="M5">M5. I'm seeing long DNS delays before each
2785
message is processed.</a></h2>
2786
2787
<p>Use the '<code>aka</code>' option to pre-declare as many of your
2788
mailserver's DNS names as you can. When an address's host part
2789
matches an aka name, no DNS lookup needs to be done to check
2790
it.</p>
2791
2792
<p>If you're sure you've pre-declared all of your mailserver's DNS
2793
names, you can use the '<code>no dns</code>' option to prevent
2794
other hostname parts from being looked up at all.</p>
2795
2796
<p>Sometimes delays are unavoidable. Some SMTP listeners try to
2797
call DNS on the From-address hostname as a way of checking that the
2798
address is valid.</p>
2799
2800
<h2><a id="M6" name="M6">M6. How do I get multidrop mode to work
2801
with majordomo?</a></h2>
2802
2803
<p>In order for sendmail to execute the command strings in the
2804
majordomo alias file, it is necessary for sendmail to think that
2805
the mail it receives via SMTP really is destined for a local user
2806
name. A normal virtual-domain setup results in delivery to the
2807
default mailbox, rather than expansion through majordomo.</p>
2808
2809
<p>Michael &lt;michael@bizsystems.com&gt; gave us a recipe for
2810
dealing with this case that pairs a run control file like this:</p>
2811
2812
<pre>
2813
poll your.pop3.server proto pop3:
2814
    no envelope no dns
2815
    localdomains virtual.localdomain1.com virtual.localdomain2.com ...
2816
    user yourISPusername is root * here,
2817
    password yourISPpassword fetchall
2818
</pre>
2819
2820
<p>with a hack on your local sendmail.cf like this:</p>
2821
2822
<pre>
2823
#############################################
2824
#  virtual info, local hack for ruleset 98  #
2825
#############################################
2826
2827
# domains to treat as direct mapped local domain
2828
2829
CVvirtual.localdomain1.com virtual.localdomain2.com ...
2830
---------------------------
2831
in ruleset 98 add
2832
-------------------------
2833
# handle virtual users
2834
2835
R$+ &lt;@ $=V . &gt;          $: $1 &lt; @ $j . &gt;
2836
R&lt; @ &gt; $+ &lt; @ $=V . &gt;   $: $1 &lt; @ $j . &gt;
2837
R&lt; @ &gt; $+               $: $1
2838
R&lt; error : $- $+ &gt; $*   $#error $@ $1 $: $2
2839
R&lt; $+ &gt; $+ &lt; @ $+ &gt;     $: $&gt;97 $1
2840
</pre>
2841
2842
<p>This ruleset just strips virtual domain names off the addresses
2843
of incoming mail. Your sendmail must be 8.8 or newer for this to
2844
work. Michael says:</p>
2845
2846
<blockquote>I use this scheme with 2 virtual domains and the
2847
default ISP user+domain and service about 30 mail accounts +
2848
majordomo on my inside pop3 server with fetchmail and sendmail
2849
8.83</blockquote>
2850
2851
<h2><a id="M7" name="M7">M7. Multidrop mode isn't parsing envelope
2852
addresses from my Received headers as it should.</a></h2>
2853
2854
<p>It may happen that you're getting what appear to be well-formed
2855
sendmail Received headers, but fetchmail can't seem to extract an
2856
envelope address from them. There can be a couple of reasons for
2857
this.</p>
2858
2859
<h3>Spurious Received lines need to be skipped:</h3>
2860
2861
<p>First, fetchmail might be looking at the wrong Received header.
2862
Normally it looks only on the first one it sees, on the theory that
2863
that one was last added and is going to be the one containing your
2864
mailserver's theory of who the message was addressed to.</p>
2865
2866
<p>Some (unusual) mailserver configurations will generate extra
2867
Received lines which you need to skip. To arrange this, use the
2868
optional skip prefix argument of the 'envelope' option; you may
2869
need to say something like '<code>envelope 1 Received</code>' or
2870
'<code>envelope 2 Received</code>'.</p>
2871
2872
<h3>The 'by' clause doesn't contain a mailserver alias:</h3>
2873
2874
<p>When fetchmail parses a Received line that looks like</p>
2875
2876
<pre>
2877
Received: from send103.yahoomail.com (send103.yahoomail.com [205.180.60.92])
2878
    by iserv.ttns.net (8.8.5/8.8.5) with SMTP id RAA10088
2879
    for &lt;ksturgeon@fbceg.org&gt;; Wed, 9 Sep 1998 17:01:59 -0700
2880
</pre>
2881
2882
<p>it checks to see if 'iserv.ttns.net' is a DNS alias of your
2883
mailserver before accepting 'ksturgeon@fbceg.org' as an envelope
2884
address. This check might fail if your DNS were misconfigured, or
2885
if you were using 'no dns' and had failed to declare iserv.ttns.net
2886
as an alias of your server.</p>
2887
2888
<h2><a id="M8" name="M8">M8. Users are getting multiple copies of
2889
messages.</a></h2>
2890
2891
<p>It's a consequence of multidrop. What's happening is that you
2892
have N users subscribed to the same list. The list software sends N
2893
copies, not knowing they will end up in the same multidrop box.
2894
Since they are both locally addressed to all N users, fetchmail
2895
delivers N copies to each user.</p>
2896
2897
<p>Fetchmail tries to eliminate adjacent duplicate messages in a
2898
multidrop mailbox. However, this logic depends on the message-ID
2899
being identical in both copies. It also depends on the two copies
2900
being adjacent in the server mailbox. The former is usually the
2901
case, but the latter condition sometimes fails in a
2902
timing-dependent way if the server was processing multiple incoming
2903
mail streams.</p>
2904
2905
<p>I could eliminate this problem by keeping a list of all
2906
message-IDs received during a poll so far and dropping any message
2907
that matches a seen mail ID. The trouble is that this is an O(N**2)
2908
operation that might significantly slow down the retrieval of large
2909
mail batches.</p>
2910
2911
<p>The real solution however is to make sure that fetchmail can find the
2912
envelope recipient properly, which will reliably prevent this message
2913
duplication.</p>
2914
2915
<hr/>
2916
<h1>Mangled mail</h1>
2917
<h2><a id="X1" name="X1">X1. Spurious blank lines are appearing in
2918
the headers of fetched mail.</a></h2>
2919
2920
<p>What's probably happening is that the POP/IMAP daemon on your
2921
mailserver is inserting a non-RFC822 header (like X-POP3-Rcpt:) and
2922
something in your delivery path (most likely an old version of the
2923
<em>deliver</em> program, which sendmail often calls to do local
2924
delivery) is failing to recognize it as a header.</p>
2925
2926
<p>This is not fetchmail's problem. The first thing to try is
2927
installing a current version of <em>deliver</em>. If this doesn't
2928
work, try to figure out which other program in your mail path is
2929
inserting the blank line and replace that. If you can't do either
2930
of these things, pick a different MDA (such as maildrop) and
2931
declare it with the '<code>mda</code>' option.</p>
2932
2933
<h2><a id="X2" name="X2">X2. My mail client can't see a Subject
2934
line.</a></h2>
2935
2936
<p>First, see <a href="#X1">X1</a>. This is quite probably the same
2937
problem (X-POP3-Rcpt header or something similar being inserted by
2938
the server and choked on by an old version of
2939
<em>deliver</em>).</p>
2940
2941
<p>The O'Reilly sendmail book does warn that IDA sendmail doesn't
2942
process X- headers correctly. If this is your problem, all I can
2943
suggest is replacing IDA sendmail, because it's broken and not
2944
RFC822 conformant.</p>
2945
2946
<h2><a id="X3" name="X3">X3. Messages containing "From" at the start of
2947
	line are being split.</a></h2>
2948
2949
<p>If you know the messages aren't split in your server mailbox,
2950
then this is a problem with your POP/IMAP server, your client-side
2951
SMTP listener or your local delivery agent. Fetchmail cannot split
2952
messages.</p>
2953
2954
<p>Some POP server daemons ignore Content-Length headers and split
2955
messages on From lines. We have one report that the 2.1 version of
2956
the BSD popper program (as distributed on Solaris 2.5 and
2957
elsewhere) is broken this way.</p>
2958
2959
<p>You can test this. Declare an mda of 'cat' and send yourself one
2960
piece of mail containing "From" at start of a line. If you see a
2961
split message, your POP/IMAP server is at fault. Upgrade to a more
2962
recent version.</p>
2963
2964
<p>Sendmail and other SMTP listeners don't split RFC822 messages
2965
either. What's probably happening is either sendmail's local
2966
delivery agent or your mail reader are not quite RFC822-conformant
2967
and are breaking messages on what it thinks are Unix-style From
2968
headers. You can figure out which by looking at your client-side
2969
mailbox with vi or more. If the message is already split in your
2970
mailbox, your local delivery agent is the problem. If it's not,
2971
your mailreader is the problem.</p>
2972
2973
<p>If you can't replace the offending program, take a look at your
2974
sendmail.cf file. There will likely be a line something like</p>
2975
2976
<pre>
2977
Mlocal, P=/usr/bin/procmail, F=lsDFMShP, S=10, R=20/40, A=procmail -Y -d $u
2978
</pre>
2979
2980
<p>describing your local delivery agent. Try inserting the 'E'
2981
option in the flags part (the F= string). This will make sendmail
2982
turn each dangerous start-of-line From into a &gt;From, preventing
2983
programs further downstream from acting up.</p>
2984
2985
<h2><a id="X4" name="X4">X4.</a> <a id="generic_mangling"
2986
name="generic_mangling">My mail is being mangled in a new and
2987
different way</a></h2>
2988
2989
<p>The first thing you need to do is pin down what program is doing
2990
the mangling. We don't like getting bug reports about fetchmail
2991
that are actually due to some other program's malfeasance, so
2992
please go through this diagnostic sequence before sending us a
2993
complaint.</p>
2994
2995
<p>There are five possible culprits to consider, listed here in the
2996
order they pass your mail:</p>
2997
2998
<ol>
2999
<li>Programs upstream of your server mailbox.</li>
3000
3001
<li>The POP or IMAP server on your mailserver host.</li>
3002
3003
<li>The fetchmail program itself.</li>
3004
3005
<li>Your local sendmail.</li>
3006
3007
<li>Your LDA (local delivery agent), as called by sendmail or
3008
specified by <code>mda</code>.</li>
3009
</ol>
3010
3011
<p>Often it happens that fetchmail itself is OK, but using it
3012
exposes pre-existing bugs in your downstream software, or your
3013
downstream software has a bad interaction with POP/IMAP. You need
3014
to pin down exactly where the message is being garbled in order to
3015
deduce what is actually going on.</p>
3016
3017
<p>The first thing to do is send yourself a test message, and
3018
retrieve it with a .fetchmailrc entry containing the following (or
3019
by running with the equivalent command-line options):</p>
3020
3021
<pre>
3022
    mda "cat &gt;MBOX" keep fetchall
3023
</pre>
3024
3025
<p>This will capture what fetchmail gets from the server, except
3026
for (a) the extra Received header line fetchmail prepends, (b)
3027
header address changes due to <code>rewrite</code>, and (c) any
3028
end-of-line changes due to the <code>forcecr</code> and
3029
<code>stripcr</code> options. MBOX will in fact contain what
3030
programs downstream of fetchmail see.</p>
3031
3032
<p>The most common causes of mangling are bugs and
3033
misconfigurations in those downstream programs. If MBOX looks
3034
unmangled, you will know that is what is going on and that it is
3035
not fetchmail's problem. Take a look at the other FAQ items in this
3036
section for possible clues about how to fix your problem.</p>
3037
3038
<p>If MBOX looks mangled, the next thing to do is compare it with
3039
your actual server mailbox (if possible). That's why you specified
3040
<code>keep</code>, so the server copy would not be deleted. If your
3041
server mailbox looks mangled, programs upstream of your server
3042
mailbox are at fault. Unfortunately there is probably little you
3043
can do about this aside from complaining to your site postmaster,
3044
and nothing at all fetchmail can do about it!</p>
3045
3046
<p>More likely you'll find that the server copy looks OK. In that
3047
case either the POP/IMAP server or fetchmail is doing the mangling.
3048
To determine which, you'll need to telnet to the server port and
3049
simulate a fetchmail session yourself. This is not actually hard
3050
(both POP3 and IMAP are simple, text-only, line-oriented protocols)
3051
but requires some attention to detail. You should be able to use a
3052
fetchmail -v log as a model for a session, but remember that the
3053
"*" in your LOGIN or PASS command dump has to be replaced with your
3054
actual password.</p>
3055
3056
<p>The objective of manually simulating fetchmail is so you can see
3057
exactly what fetchmail sees. If you see a mangled message, then
3058
your server is at fault, and you probably need to complain to your
3059
mailserver administrators. However, we like to know what the broken
3060
servers are so we can warn people away from them. So please send us
3061
a transcript of the session including the mangling <em>and the
3062
server's initial greeting line</em>. Please tell us anything else
3063
you think might be useful about the server, like the server host's
3064
operating system.</p>
3065
3066
<p>If your manual fetchmail simulation shows an unmangled message,
3067
congratulations. You've found an actual fetchmail bug, which is a
3068
pretty rare thing these days. Complain to us and we'll fix it.
3069
Please include the session transcript of your manual fetchmail
3070
simulation along with the other things described in the FAQ entry
3071
on <a href="#G3">reporting bugs</a>.</p>
3072
3073
<h2><a id="X5" name="X5"><strike>X5. Using POP3, retrievals seems to be
3074
	fetching too much!</strike></a></h2>
3075
3076
<p><em>The information that used to be here pertained to fetchmail 4.4.7 or
3077
    older, which should not be used. Use a recent fetchmail version.</em></p>
3078
3079
<h2><a id="X6" name="X6">X6. My mail attachments are being dropped
3080
or mangled.</a></h2>
3081
3082
<p>Fetchmail doesn't discard attachments; fetchmail doesn't have any idea
3083
that attachments are there.  Fetchmail treats the body of each message as
3084
an uninterpreted byte stream and passes it through without alteration.
3085
If you are not receiving attachments through fetchmail, it is because
3086
your mailserver is not sending them to you.</p>
3087
3088
<p>The fix for this is to replace your mailserver with one that works.
3089
If its operating system makes this difficult, you should replace its
3090
operating system with one that works. Windows- and NT-based POP servers
3091
seem especially prone to mangle attachments. If you are running one
3092
of these, replacing your server with a Unix machine is probably the
3093
only effective solution.</p>
3094
3095
<p>We've had sporadic reports of problems with Microsoft Exchange and
3096
Outlook servers.  These sometimes randomly fail to ship
3097
attachments to your client.  This is a known bug, acknowledged by
3098
Microsoft.</p>
3099
3100
<p>They may also mangle the attachments they do pass through.  If you
3101
see unreadable attachments with a ContentType of "application/x-tnef",
3102
you're having this problem.  The <a
3103
href="http://world.std.com/~damned/software.html">TNEF</a> utility may
3104
help.</p>
3105
3106
<p>The Mail Max POP3 server and the InterChange and Imail IMAP
3107
servers are known to simply drop MIME attachments when uploading
3108
messages.</p>
3109
3110
<p>We've also had a report that Lotus Notes sometimes trashes the
3111
MIME type of messages. In particular, it seems to modify MIME
3112
headers of type application/pdf, mangling the type to
3113
application/octet-stream. It may corrupt other MIME types as
3114
well.</p>
3115
3116
<p>The IMAP service of Lotus Domino has a known bug in the way it
3117
generates MIME Content-type headers (observed on Lotus Domino
3118
5.0.2b). It's a subtle one that doesn't show up when Netscape
3119
Messenger and other clients use a FETCH BODY[] to grab the whole
3120
message. When fetchmail uses FETCH RFC822.HEADER and FETCH
3121
RFC822.TEXT to get first the header and then the body, Domino
3122
generates different Boundary tags for each part, e.g. one tag is
3123
declared in the Content-type header and another is used to separate
3124
the MIME parts in the body. This doesn't work. (I have heard a
3125
rumor that this bug is scheduled to be fixed in Domino release 6;
3126
you can find a workaround at contrib/domino.)</p>
3127
3128
<p>Rob Funk explains: Unfortunately there also remain many mail
3129
user agents that don't write correct MIME messages. One big
3130
offender is Sun MailTool attachments, which are formatted enough
3131
like MIME that some programs could get confused; these are
3132
generated by the mailtool and dtmail programs (the mail programs in
3133
Sun's OpenWindows and CDE environments).</p>
3134
3135
<p>One solution to problems related to misformatted MIME
3136
attachments is the <a
3137
href="ftp://ftp.uu.se/pub/unix/networking/mail/emil/">emil</a>
3138
program; see its <a
3139
href="ftp://ftp.uu.se/pub/unix/networking/mail/emil/TUTORIAL.html">tutorial</a>
3140
file at that site for details on emil. It is useful for converting
3141
character sets, attachment encodings, and attachment formats. At
3142
this writing, emil does not appear to have been maintained since a
3143
patch to version 2.1.0beta9 in late 1997, but it is still
3144
useful.</p>
3145
3146
<p>One good way of using emil is from within procmail. You can have
3147
procmail look for signs of problematic message formatting, and pipe
3148
those messages through emil to be fixed. emil will not always be
3149
able to fix the problem, in which case the message is
3150
unchanged.</p>
3151
3152
<p>A possible rule to be inserted into a .procmailrc file for using
3153
emil would be:</p>
3154
3155
<pre>
3156
:0HB
3157
* 1^1 ^Content-Type: \/X-sun[^;]*
3158
* 1^1 ^Content-Type: \/application/mac-binhex[^;]*
3159
* 1^1 ^Content-Transfer-Encoding: \/x-binhex[^;]*
3160
* 1^1 ^Content-Transfer-Encoding: \/x-uuencode[^;]*
3161
{
3162
  LOG="Converting $MATCH
3163
"
3164
  :0fw
3165
  | emil -A B -T Q -B BA -C iso-8859-1 -H Q -F MIME \
3166
  | gawk '{gsub(/\r\n?/,"\n");print $0}'
3167
}
3168
</pre>
3169
3170
<p>The "1^1" in the conditions is a way of specifying to procmail
3171
that if any one of the four listed expressions is found in the
3172
message, the total condition is considered true, and the message
3173
gets passed into emil. These four subconditions check whether the
3174
message has a Sun attachment, a binhex attachment, or a uuencoded
3175
attachment; there are others that could be added to check these
3176
things better and to check other relevant conditions. The "LOG="
3177
line writes a line into the procmail log; the lone double-quote
3178
beginning the following line makes sure the log entry gets an
3179
end-of-line character. The call to gawk (GNU awk) is for fixing
3180
end-of-line conventions, since emil sometimes leaves those in the
3181
format of the originating machine; it could probably be replaced
3182
with a sed subsitution.</p>
3183
3184
<p>The emil call itself tries to ensure that the message uses:</p>
3185
3186
<ul>
3187
<li>BinHex encoding for any Apple Macintosh-only attachments</li>
3188
3189
<li>Quoted-Printable encoding for text (when necessary)</li>
3190
3191
<li>Base64 Encoding for binary attachments</li>
3192
3193
<li>iso-8859-1 character set for text (unfortunately emil can't yet
3194
convert from windows-1252 to iso-8859-1)</li>
3195
3196
<li>Quoted-Printable encoding for headers</li>
3197
3198
<li>MIME attachment format</li>
3199
</ul>
3200
3201
<p>Most of these (the primary exceptions being the character set
3202
and the Apple binary format) are as they should be for good
3203
internet interoperability.</p>
3204
3205
<p>Some mail servers (Lotus Domino is a suspect here) mangle
3206
Sun-formatted messages, so the conversion to MIME needs to happen
3207
before such programs see the message. The ideal is to rid the world
3208
of Sun-formatted messages: don't use mailtool for sending
3209
attachments (it doesn't understand MIME anyway, and most of the
3210
world doesn't understand its attachments, so it really shouldn't be
3211
used at all), and make sure dtmail is set to use MIME rather than
3212
mailtool's format.</p>
3213
3214
<h2><a id="X7" name="X7">X7. Some mail attachments are hanging
3215
fetchmail.</a></h2>
3216
3217
<p>Fetchmail doesn't know anything about mail attachments and doesn't
3218
treat them any differently from plain message data.</p>
3219
3220
<p>The most usual cause of this problem seems to be bugs in your
3221
network transport layer's capability to handle the very large
3222
TCP/IP packets that attachments tend to turn into. You can test
3223
this theory by trying to download the offending message through a
3224
webmail account; using HTTP for the message tends to simulate
3225
large-packet stress rather well, and you will probably find that
3226
the messages that seem to be choking fetchmail will make your HTTP
3227
download speed drop to zero.</p>
3228
3229
<p>This problem can be caused by subtle bugs in the
3230
packet-reassembly layer of your TCP/IP stack; these often don't
3231
manifest at normal packet sizes. It may also be caused by
3232
malfunctioning path-MTU discovery on the mailserver. Or, if there's
3233
a modem in the link, it may be because the attachment contains the
3234
Hayes mode escape "+++".</p>
3235
3236
<h2><a id="X8" name="X8">X8. A spurious ) is being appended to my
3237
messages.</a></h2>
3238
3239
<p>Due to the problem described in <a href="#S2">S2</a>, the
3240
IMAP support in fetchmail cannot follow the IMAP protocol 100&nbsp;%.
3241
Most of the time it doesn't matter, but if you combine it with an
3242
SMTP server that behaves unusually, you'll get a spurious ) at
3243
the message end.</p>
3244
3245
<p>One piece of software that can trigger this is the Interchange
3246
mail server, as used by, e.g., mailandnews.com. Here's what
3247
happens:</p>
3248
3249
<ol><li>Someone sends mail to your account. The last line of the
3250
message contains text. So at the SMTP level, the message ends with,
3251
e.g. "blahblah\r\n.\r\n"</li>
3252
3253
<li>The SMTP handler sees the final "\r\n.\r\n" and recognizes
3254
the end of the message. However, instead of doing the normal thing,
3255
which is tossing out the ".\r\n" and leaving the first '\r\n' as
3256
part of the email body, Interchange throws out the whole
3257
"\r\n.\r\n", and leaves the email body without any line terminator
3258
at the end of it. RFC821 does not forbid this, though it probably
3259
should.</li>
3260
3261
<li>Fetchmail, or some other IMAP client, asks for the message.
3262
IMAP returns it, but it's enclosed inside parentheses, according to
3263
the protocol. The message size in bytes is also present. Because
3264
the message doesn't end with a line terminator, the IMAP client
3265
sees:
3266
3267
<pre>
3268
 ....blahblah)...
3269
</pre>
3270
3271
<p>where the ')' is from IMAP.</p></li>
3272
3273
<li>Fetchmail only deals with complete lines, and can't trust the
3274
stated message size because Microsoft Exchange goofs it up.</li>
3275
3276
<li>As a result, fetchmail takes the final 'blahblah)' and puts
3277
it at the end of the message it forwards on. If you have verbosity
3278
on, you'll get a message about actual != expected.</li>
3279
</ol>
3280
3281
<p>There is no fix for this.</p>
3282
3283
<h2><a id="X9" name="X9">X9. Missing "Content-Transfer-Encoding" header
3284
	with Domino IMAP</a></h2>
3285
3286
<p>Domino 6 IMAP was found by Anthony Kim in February 2006 to
3287
erroneously omit the "Content-Transfer-Encoding" header in messages
3288
downloaded through IMAP, causing messages to display improperly. This
3289
happened with Domino's incoming mail format configured to "Prefers
3290
MIME". Solution: switch Domino to "Keep in Sender's format".</p>
3291
3292
<p>Reference: <a
3293
    href="http://lists.ccil.org/pipermail/fetchmail-friends/2006-March/010015.html">Anthony
3294
    Kim's list post</a>
3295
</p>
3296
3297
<h2><a id="X10" name="X10">X10. Fetchmail delivers partial
3298
	messages</a></h2>
3299
3300
<p>Fetchmail is sometimes reported to deliver partial messages. This
3301
is usually related to network outages that occur while fetchmail is
3302
downloading a message body. In such cases, fetchmail has downloaded a
3303
complete header, so your header will be intact. The message body will be
3304
truncated, and fetchmail will later attempt to redownload the
3305
message (providing the server is standards conformant).</p>
3306
3307
<p>The reason for the truncation is that fetchmail streams the body
3308
directly from the POP3/IMAP server into the SMTP/LMTP server or MDA (in
3309
order to save memory), so fetchmail has already written a part of the
3310
message before it notices it will be incomplete, and fetchmail cannot
3311
abort a transaction it has started, and it's unclear if it ever will be
3312
able to, because this is not standardized and the outcome will depend on
3313
the receiving software (be it SMTP/LMTP or MDA).</p>
3314
3315
<hr/>
3316
<h1>Other problems</h1>
3317
<h2><a id="O1" name="O1">O1. The --logfile option doesn't work if
3318
the logfile doesn't exist.</a></h2>
3319
3320
<p>This is a feature, not a bug. It's in line with normal practice
3321
for system daemons and allows you to suppress logging by removing
3322
the log file, without hacking potentially fragile startup scripts.
3323
To get around it, just touch(1) the logfile before you run fetchmail
3324
(this will have no effect on the contents of the logfile if it already
3325
exists).</p>
3326
3327
<h2><a id="O2" name="O2">O2. Every time I get a POP or IMAP message,
3328
the header is dumped to all my terminal sessions.</a></h2>
3329
3330
<p>Fetchmail uses the local sendmail to perform final delivery,
3331
which Mozilla and other clients don't do; the announcement of
3332
new messages is done by a daemon that sendmail pokes. There should
3333
be a "biff" command to control this. Type</p>
3334
3335
<pre>
3336
biff n
3337
</pre>
3338
3339
<p>to turn it off. If this doesn't work, try the command</p>
3340
3341
<pre>
3342
chmod -x $(tty)
3343
</pre>
3344
3345
<p>which is essentially what <code>biff -n</code> will do. If this
3346
doesn't work, comment out any reference to "comsat" in your
3347
/etc/inetd.conf file and reload (or restart) inetd.</p>
3348
3349
<p>In Slackware Linux distributions, the last line in /etc/profile
3350
is</p>
3351
3352
<pre>
3353
biff y
3354
</pre>
3355
3356
Change this to
3357
3358
<pre>
3359
biff n
3360
</pre>
3361
3362
to solve the problem system-wide.
3363
3364
<h2><a id="O3" name="O3">O3. Does fetchmail reread its rc file
3365
every poll cycle?</a></h2>
3366
3367
<p>No, but versions 5.2.2 and later will notice when you modify
3368
your rc file and restart, reading it. Note that this causes troubles if
3369
you need to provide a password via the console, unless you're running in
3370
--nodetach mode.</p>
3371
3372
<h2><a id="O4" name="O4">O4. Why do deleted messages show up again
3373
when I take a line hit while downloading?</a></h2>
3374
3375
<p>According to the POP3 RFCs, deletes aren't actually performed
3376
until you issue the end-of-session QUIT command. Fetchmail cannot
3377
fix this, but there is a workaround: use the --expunge option with a
3378
reasonably low figure that works for you. Try 10 for a start.</p>
3379
3380
<p>IMAP is less susceptible to this problem, because the "deleted"
3381
message marks are persistent, but they aren't in POP3. Note that the
3382
--expunge default for IMAP is different than the default for POP3.</p>
3383
3384
<p>If you get very unlucky, you might take a line hit in the window
3385
between the delete and the expunge. If you've set a longer expunge
3386
interval, the window gets wider. This problem should correct itself
3387
the next time you complete a successful query.</p>
3388
3389
<h2><a id="O5" name="O5">O5. Why is fetched mail being logged with
3390
my name, not the real From address?</a></h2>
3391
3392
<p>Because logging is done based on the address indicated by the
3393
sending SMTP's MAIL FROM, and some listeners are picky about that
3394
address.</p>
3395
3396
<p>Some SMTP listeners get upset if you try to hand them a MAIL
3397
FROM address naming a different host than the originating site for
3398
your connection. This is a feature, not a bug -- it's supposed to
3399
help prevent people from forging mail with a bogus origin site.
3400
(RFC 1123 says you shouldn't do this exclusion...)</p>
3401
3402
<p>Since the originating site of a fetchmail delivery connection is
3403
localhost, this effectively means these picky listeners will barf
3404
on any MAIL FROM address fetchmail hands them with an @ in it!</p>
3405
3406
<p>Versions 2.1 and up try the header From address first and fall
3407
back to the calling-user ID. So if your SMTP listener isn't picky,
3408
the log will look right.</p>
3409
3410
<h2><a id="O6" name="O6">O6. I'm seeing long sendmail delays or
3411
hangs near the start of each poll cycle.</a></h2>
3412
3413
<p>Sendmail does a hostname lookup when it first starts up, and
3414
also each time it gets a HELO in listener mode.</p>
3415
3416
<p>Your resolver configuration may be causing one of these lookups
3417
to fail and time out. Check your <code>/etc/resolv.conf</code>,
3418
<code>/etc/host.conf</code>, <code>/etc/nsswitch.conf</code> (if you
3419
have the latter two) and you <code>/etc/hosts</code> files. Make sure
3420
your hostname and fully-qualified domain name are both in
3421
<code>/etc/hosts</code>, and that hosts is looked at before DNS is
3422
queried. You probably also want your remote mail server(s) to be in the
3423
hosts file.</p>
3424
3425
<p>You can suppress the startup-time lookup if need to by reconfiguring
3426
with <code>FEATURE(nodns)</code>.</p>
3427
3428
<p>Configuring your bind library to cache DNS lookups locally may
3429
help, and is a good idea for speeding up other services as well.
3430
Switching to a faster MTA like <a
3431
    href="http://www.postfix.org/">Postfix</a> might help.</p>
3432
3433
<h2><a id="O7" name="O7">O7. Why doesn't fetchmail deliver mail in
3434
date-sorted order?</a></h2>
3435
3436
<p>Because that's not the order the server hands it to fetchmail
3437
in.</p>
3438
3439
<p>Fetchmail getting mail from a POP server delivers mail in the
3440
order that your server delivers mail. Fetchmail can't do anything
3441
about this; it's a limitation of the underlying POP protocol.</p>
3442
3443
<p>In theory it might be possible for fetchmail in IMAP mode to
3444
sort messages by date, but this would be in violation of two basics
3445
of fetchmail's design philosophy: (a) to be as simple and
3446
transparent a pipe as possible, and (b) to <em>hide</em>, rather
3447
than emphasize, the differences between the remote-fetch protocols
3448
it uses.</p>
3449
3450
<p>Re-ordering messages is a user-agent function, anyway.</p>
3451
3452
<h2><a id="O8" name="O8">O8. I'm using pppd. Why isn't my monitor
3453
option working?</a></h2>
3454
3455
<p>There is a combination of circumstances that can confuse
3456
fetchmail. If you have set up demand dialing with pppd, and pppd
3457
has an idle timeout, and you have lcp-echo-interval set, then the
3458
lcp-echo-interval time must be longer than the pppd idle timeout.
3459
Otherwise it is going keep increasing the packet counters that
3460
fetchmail relies upon, triggering fetchmail into polling after its
3461
own delay interval and thus preventing the pppd link from ever
3462
reaching its inactivity timeout.</p>
3463
3464
<h2><a id="O9" name="O9">O9. Why does fetchmail keep retrieving the
3465
same messages over and over?</a></h2>
3466
3467
<p>First, check to see that you haven't enabled the
3468
<cite>keep</cite> and <cite>fetchall</cite> option. If you have,
3469
turn one of them off - which one, depends on why they have been set in
3470
the first place, and to a lesser degree on the upstream server.</p>
3471
3472
<p>This can also happen when some other mail client is logged in to
3473
your mail server, if it uses a simple exclusive-locking scheme (and
3474
many, especially most POP3 servers, do exactly that). Your
3475
fetchmail is able to retrieve the messages, but because the mailbox
3476
is write-locked by the other instance yours can neither mark
3477
messages seen or delete them. The solution is to either (a) wait
3478
for the other client to finish, or (b) terminate it.</p>
3479
3480
<h2><a id="O10" name="O10"><strike>O10. Why is the received date on all my
3481
	messages the same?</strike></a></h2>
3482
3483
<p><em>The answer that used to be here made no sense and was dropped.</em></p>
3484
3485
<h2><a name="O11">O11. I keep getting messages that say "Repoll
3486
immediately" in my logs.</a></h2>
3487
3488
<p>This is your server barfing on the CAPA probe that fetchmail sends.
3489
Because some servers like to drop the connection after that probe,
3490
fetchmail will re-poll immediately with this probe defeated.</p>
3491
3492
<p>If you run fetchmail in daemon mode (say "set daemon 600"), you will
3493
get the message only once per run.</p>
3494
3495
<p>If you set an authentication method explicitly (say, with
3496
<code>auth password</code>), you will never get the message.</p>
3497
3498
<h2><a name="O12">O12. Fetchmail no longer expunges mail on a 451 SMTP response.</a></h2>
3499
3500
<p>This is a feature, not a bug.</p>
3501
3502
<p>Any 4xx response (like 451) indicates a transient (temporary) error.
3503
This means that the mail could be accepted if retried later. Lookup
3504
failures are normally transient errors as a mail should not get
3505
rejected if a dns server is unreachable or down.</p>
3506
3507
<p>A permanent reject response is of the form 5xx (like 550).</p>
3508
3509
<p>You could tell your SMTP server to not lookup any addresses if you are
3510
not keen on checking the sender addresses. This problem typically
3511
occurs if your mail server is not checking the sender addresses, but
3512
your local server is.</p>
3513
3514
<p>Or you could declare <code>antispam 451</code>, which is not
3515
recommended though, as it may cause mail loss.</p>
3516
3517
<p>Or, you could check your nameserver configuration and query logs for
3518
dns errors.</p>
3519
3520
<p>All these issues are not related to fetchmail directly.</p>
3521
3522
<h2><a name="O13">O13. I want timestamp information in my fetchmail logs.</a></h2>
3523
3524
<p>Write a <code>preconnect</code> command in your configuration file that
3525
does something like "date &gt;&gt; $HOME/fetchmail.log".</p>
3526
3527
<h2><a name="O14">O14. Fetchmail no longer deletes oversized mails with
3528
--flush.</a></h2>
3529
3530
<p>Use <code>--limitflush</code> (available since release 6.3.0) to
3531
delete oversized mails along with the <code>--limit</code> option. If
3532
you are already having <code>flush</code> in your rcfile to delete
3533
oversized mails, <em>replace</em> it with <code>limitflush</code> to
3534
avoid losing mails unintentionally.</p>
3535
3536
<p>The <code>--flush</code> option is primarily designed to delete
3537
mails which have been read/downloaded but not deleted yet. This option
3538
cannot be overloaded to delete oversized mails as it cannot be guessed
3539
whether the user wants to delete only read/downloaded mails or only
3540
oversized mails or both when a user specifies both
3541
<code>--limit</code> and <code>--flush</code>. Hence, a separate
3542
<code>--limitflush</code> has been added to resolve the ambiguity.</p>
3543
3544
<h2><a name="O15">O15. Fetchmail always retains the first message in the
3545
    mailbox.</a></h2>
3546
3547
<p>This happens when fetchmail sees an "X-IMAP:" header in the very
3548
first message in your mailbox. This usually stems from a message like
3549
the one shown below, which is automatically created on your server. This
3550
message shows up if the University of Washington IMAP or PINE software
3551
is used on the server together with a POP2 or POP3 daemon that is not
3552
aware of these messages, such as some versions of Qualcomm Popper
3553
(QPOP):</p>
3554
3555
<blockquote>
3556
<pre>
3557
From MAILER-DAEMON Wed Nov 23 11:38:42 2005
3558
Date: 23 Nov 2005 11:38:42 +0100
3559
From: Mail System Internal Data &lt;MAILER-DAEMON@imap.example.org&gt;
3560
Subject: DON'T DELETE THIS MESSAGE -- FOLDER INTERNAL DATA
3561
Message-ID: &lt;1132742322@imap.example.org&gt;
3562
X-IMAP: 1132742306 0000000001
3563
Status: RO
3564
3565
This text is part of the internal format of your mail folder, and is not
3566
a real message.  It is created automatically by the mail system software.
3567
If deleted, important folder data will be lost, and it will be re-created
3568
with the data reset to initial values.
3569
</pre>
3570
</blockquote>
3571
3572
<p>As this message does not contain useful information, fetchmail is not
3573
retrieving it. And deleting it might slow down the server if you are
3574
keeping messages on the server, and the server would recreate it
3575
anyways, that's why fetchmail does not bother to delete it either.</p>
3576
3577
<h2><a name="O16">O16. Why is the Fetchmail FAQ only available in
3578
	ISO-216 A4 format? How do I get the FAQ in Letter format?</a></h2>
3579
3580
<p>All the world uses ISO-216:1975 "A4" paper except for North America.
3581
Using A4 format reaches far more people than (formerly known as DIN A4,
3582
from DIN&nbsp;476) format. Besides that, A4 paper <em>is</em> available in North
3583
America.
3584
For further information on the Letter-vs-A4 story, see:</p>
3585
<ul><li><a href="http://www.cl.cam.ac.uk/~mgk25/iso-paper.html">Markus
3586
	Kuhn: "International standard paper sizes"</a></li>
3587
    <li><a
3588
	href="http://betweenborders.com/wordsmithing/a4-vs-us-letter/">Brian
3589
	Forte: "A4 vs US Letter"</a></li></ul>
3590
3591
<p>Offering the document formatted for two different paper sizes would
3592
bloat the package beyond reason, and formatting in a way that fits A4
3593
and Letter paper formats would be a waste of paper in most parts of the
3594
world. For that reason, fetchmail only ships with an A4 formatted PDF
3595
document.</p>
3596
3597
<p>To create a letter-sized PDF, install <a
3598
    href="http://www.htmldoc.org/">HTMLDOC</a>, edit
3599
<code>fetchmail-FAQ.book</code> in the source directory with your
3600
favorite text editor, replace <samp>--size A4</samp> by <samp>--size
3601
    letter</samp>, and type:
3602
</p>
3603
<pre>
3604
make fetchmail-FAQ.pdf
3605
</pre>
3606
3607
<h2><a name="O17">O17. Linux logs "TCP(fetchmail:...): Application bug, race
3608
    in MSG_PEEK."</a></h2>
3609
<p>That's in fact a bug in Linux kernels around the late 2.6.2X versions,
3610
rather than fetchmail.  Fetchmail has no race bugs around MSG_PEEK,
3611
as of version 6.3.9. The message can safely be ignored.</p>
3612
<hr/>
3613
3614
<table width="100%" cellpadding="0" summary="Canned page footer">
3615
<tr>
3616
<td width="30%">Back to <a href="index.html">Fetchmail Home
3617
Page</a></td>
3618
<td width="30%" align="right">$Date$</td>
3619
</tr>
3620
</table>
3621
3622
<br clear="left"/>
3623
<address>Eric S. Raymond <a
3624
	href="mailto:esr@thyrsus.com">&lt;esr@thyrsus.com&gt;</a><br />
3625
Matthias Andree</address>
3626
3627
</body>
3628
</html>