The Work Request Management System is a system designed to assist managing of project, problem and enhancement requests through to their resolution.

Features include:
Timesheets either through individual requests or weekly.
Multiple organisations, multiple systems.
Handles external contractors.
Integrated Quality Management processes.
Proven use for over six years and three major revisions.
Easy and configurable searching.
Automatic subscription of designated system / organisation representatives.
Quotes, Notes, Attachments, Linked requests, Notes, Status records, QA actions and many more.
But not too much to learn to use fairly quickly.